Our experience with Hidden Gems was wonderful and I would highly recommend them. We found it very easy to communicate with Xavier through email and he met all of our needs. We met Anna Maria by the Louvre and she was as sweet as could be. She was very knowledgeable and knew her way around the Louvre with ease. We also visited Versailles with Claudia and had another wonderful experience. Everyone showed up on time, including the driver who took us to Versailles. Our experience was top notch and we will definitely use Hidden Gems again when we visit France in the future.