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Peterclothier
Nottingham, United Kingdom

A delightful experience

5.0 of 5 bubblesReviewed 31 Jul 2024via mobile
We enjoyed a wonderful four nights at the hotel during the start of the Olympics. We found the staff friendly and efficient and the ambience in the lobby and elsewhere was pleasing, the decor outstanding. Our 7th floor room was spacious, quiet, modern and clean. The shower was perfect and the bathroom of a very high standard. I am very fussy about mattresses but I found this one to be very comfortable. Breakfast was the highlight of our day; the coffee from a machine was surprisingly good, the fresh fruit display was absolutely top class and delicious, everything was of a high standard. Wonderful croissants, pastries and baguettes, nice selection of hot food and superb conserves. On top of all this there were tasty little cakes and biscuits left in our room every day, a free canvas bag and inscribed metal water canister. Thoroughly enjoyable and highly recommended.
Date of stay: July 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sylvie Maizeroi, Service clients/Réception at Hotel Régence Etoile, responded to this review
Responded 05 Aug 2024
Hello Peter,
Thank you for taking the time to leave us such a positive comment.
It is always encouraging to receive a very pleasant feedback, particularly when it comes from those who matter the most, you! Satisfying our guests is our priority.
We are happy your stay went on well, since we try as much as possible to ensure that our guests have an unforgettable experience.
We feel very honored with all those compliment and hope to have the pleasure to seeing you again.

Warm regards,
Sylvie.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (234)
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All reviews arc de triomphe excellent hotel recommend this hotel metro station changed daily walls are very thin excellent breakfast great location concierge service wonderful stay heart of paris stay there again superior room comfortable beds the hotel staff enjoyed our stay minute walk
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4 - 9 of 234 reviews
Reviewed 30 July 2024

Very good Hotel, I loved the location and the service was excellent, we would like to visit again. Every sight seeing is very close by from the Hotel.

Date of stay: July 2024
Review collected in partnership with this hotel
Thank Jiju G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sylvie Maizeroi, Service clients/Réception at Hotel Regence Etoile, responded to this reviewResponded 5 August 2024

Good morning Jiju,
Thank you for this warmfull feedback.
We are delighted to read you've enjoyed your stay with us, thanks to hotel proximity with Arc de Triomphe and many other sight seeing located at few blocks away from the hotel.
We hope to have the pleasure to welcoming you again.
Warm reagrds,
Sylvie.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2024

Absolutely perfect place to stay. the hotel room was sufficient with all amenities. Close to restaurant, train station and shops. Checkin and out was very smooth. Will stay again.

Date of stay: July 2024
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Climber544030
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sylvie Maizeroi, Service clients/Réception at Hotel Regence Etoile, responded to this reviewResponded 5 August 2024

Hello Climber,
Well, this is a message full of compliments that will make our day!
We are happy to read you've enjoyed your stay with our hotel location, renovated in 2017, it's cleanliness and comfortness.
We will be honored you choose us as your second home away.
Warm regards,
Sylvie.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2024

This was my second time staying at Hotel Regence Etoile and it did not disappoint as usual. The customer service, staff and food was great. My room was ready on time and my balcony was very lovely. I am excited to come back again. The location is great and it is close to all the famous attractions in Paris.

Date of stay: July 2024
Review collected in partnership with this hotel
Thank lynncankara
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager Hotel Regence Etoile, Propriétaire at Hotel Regence Etoile, responded to this reviewResponded 4 August 2024

Dear Lynncankara,

Thank you so much for this amazing review and for your visit! It means a lot to us!
We are delighted to read that you enjoyed your stay with us, especially the customer service provided by our team, as well as our buffet breakfast.
Indeed, our proximity to the Champs-Élysées allows you to have easy access to the most beautiful places in Paris.
We hope to have the chance to welcome you again!
Warm regards,
Sylvie.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2024 via mobile

We loved our stay here. The staff are friendly and welcoming and very helpful. The facilities are excellent. We had such great sleeps here with no noise, and our room was next to the street. Our room also had a lovely little balcony for sitting outside, with a view of the Arc de Triomphe, while sipping a coffee from the Nespresso machine. A big plus is that there is a Metro station on the same street as the hotel and it’s also near a delightful boulangerie, several good cafes/restaurants and 3 supermarkets. You can’t miss with this one.

Date of stay: July 2024
Trip type: Travelled as a couple
Thank sweetsunshinebeams
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager Hotel Regence Etoile, Propriétaire at Hotel Regence Etoile, responded to this reviewResponded 2 August 2024

Dear sweetsunshinebeams,

Thank you for choosing Hotel Regence Etoile and for sharing your wonderful feedback.
We are delighted to hear that you enjoyed our prime location at 2 steps away from The Arc de Triomphe, and metro station "Charles de Gaulle Etoile". Also we can see you appreciated the hotel nearniness with supermarkerts, restaurants and bakery.
It is always a pleasure to know that our attentive and carring staff made your stay memorable.
We will share your kind words with the entire team.
We look forward to welcoming you back on your next visit to Paris.
Best regards,
Sylvie.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2024

Prime hotel location. Room was very clean and basic amenities were optimal. Balcony view of Arc de Triomphe was what we expected. Most hotel staff was courteous although we had a few odd interactions with the front desk staff being short and unhelpful with general tourist inquiries. Laundry was very small but it met our needs.

Date of stay: June 2024
Review collected in partnership with this hotel
Thank estebreezy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Manager Hotel Regence Etoile, Propriétaire at Hotel Regence Etoile, responded to this reviewResponded 2 August 2024

Hello Estebreezy,
Thank you for your feedback. We are glad you enjoyed the location of our properties and the service of our team. We apologize for the lack of advisings of one of our member, we have some students who are learning the profession it might be possible she was confused or was lacking confidence. We do apologize for that.
Indeed, the space for the landry use is small, however it is at disposal for all our cutomers free of charge.
We hope to welcome you back in the future.

Yours sincerely,
Sylvie.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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