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6 - 11 of 632 reviews
Reviewed 16 July 2018 via mobile

A very small and old hotel, staff not generous and do not want to help. No air conditioner in July! Do not change towels! And there is no wireless internet !!! The hotel is in the heart of a Muslim neighborhood, do not go near! A terrible experience!

Stayed: July 2018, travelled with friends
Thank Shiran S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2018 via mobile

The hotel is very old and maintenance is not great at all. That was really the smallest bathroom I've ever seen (really!). Shower curtain should be changed as well. And you should see my pillow.. Just disgusting!
Location is very good on the one hand (8 minutes to the station) and very bad on the other hand (noisy the whole night). I didn't sleep well two nights which we stayed. We stayed on the 5th floor and WiFi did not work properly, poor signal all the time.
Positive is that we could go to the Notre Dame de Paris and the journey took only about 40 minutes. Reception was very nice, he did his best, really. We could leave our suitcases before checking in and go to see the city.
Definetely won't stay again. They need to renovate the hotel first. It smells and looks awful.

Stayed: June 2018, travelled as a couple
Thank lilijah2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Afrina Y, Directeur général at Hotel At Gare du Nord, responded to this reviewResponded 28 June 2018

Dear Madam,

Thank you for taking the time to share your opinion about your stay in our hotel. We are sorry that it did not meet your full expectations, and we would like to offer you a sincere apology.

Rest assured that we will do everything we can to meet your expectations and to provide you with quality service in your next stay.

Yours faithfully,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018 via mobile

I would never recommend this place unless you where on a budget. Reception staff very friendly but the lift was very small only fit 2 people plus bags. When walking into our room there was a view of about 10 train tracks and it’s very loud till about mid night. The room had a weird smell of wee and the bathroom was gross and had mould on the walls. The bed was not comfortable and the pillows where so gross and wearing away. It’s close to a train station but other than that unfortunately I would never suggest this place to anyone I know.

Stayed: June 2018, travelled as a couple
Thank Jessie23lee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Afrina Y, Directeur général at Hotel At Gare du Nord, responded to this reviewResponded 8 June 2018

Dear Madam,

Thank you for taking the time to share your opinion about your stay in our hotel. We are sorry that it did not meet your full expectations, and we would like to offer you a sincere apology.

Rest assured that we will do everything we can to meet your expectations and to provide you with quality service in your next stay.

Yours faithfully,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2018 via mobile

We stayed here as part of a back packing trip around Europe.
The hotel itself is a less than 10 minutes walk from the Gare Du Nord, with a pharmacy and tobacco shop at the end of the road. The room was small, but adequate, with a small shower room too.
Check in was very smooth and the gentleman on reception was friendly and helpful.

For the price you pay, the room and facilities are excellent. Our room was clean and had everything we needed. The location is great and it was very easy to get around.

We’d seen the reviews and were very worried about having our stuff stolen, so we left the do not disturb signs on our door and everything was fine.

Overall, it was a comfortable stay.
My only suggestion would be to invest in some better quality pillows, as they were far too soft. However this is my personal opinion!

Many thanks to the team.

Stayed: May 2018, travelled as a couple
Thank eleanortalkstoomuch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Afrina Y, Directeur général at Hotel At Gare du Nord, responded to this reviewResponded 1 June 2018

Dear Madam,

Thank you for taking the time to share your opinion about your stay in our hotel. We are sorry that it did not meet your full expectations, and we would like to offer you a sincere apology.

Rest assured that we will do everything we can to meet your expectations and to provide you with quality service in your next stay.

Yours faithfully,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2018

WARNING!!!! DO NOT STAY AT THIS HOTEL!!!!
THE POLICE KNOW THAT THIS OCCURS BUT APPARENTLY DOES NOTHING EVEN AFTER WE FILED A REPORT...The police did come and take photos of the Room number only but that is all.
The staff at this hotel came into our rooms (4 rooms in all...we were specifically targeted as our rooms were on different floors ) while we were away from the property and ransacked our bags and stole wallets, money, jewellery (including my wedding ring) and electrical items such as iPads and battery chargers. Credit cards were taken from the purses and hidden away in the suitcase it came from. Because we were unsure of whether the cards were in any way cloned we had to go through a huge process to cancel all cards.
When we informed reception of the issue the person was unwilling to help in ANY way.
FOR YOUR OWN PEACE OF MIND AND SAFETY...DO NOT STAY AT THIS ACCOMODATION

Room Tip: Do not stay at this Hotel
  • Stayed: May 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
3  Thank madonnablackburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Afrina Y, Directeur général at Hotel At Gare du Nord, responded to this reviewResponded 24 May 2018

Dear Sir, Madam,

Thank you for taking the time to share your opinion about your stay in our hotel. We are sorry that it did not meet your full expectations, and we would like to offer you a sincere apology.

Rest assured that we will do everything we can to meet your expectations and to provide you with quality service in your next stay.

Yours faithfully,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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