Boat arrived on 21:50 even we wait as request 30 minutes before 21:45 ,Boarding time. Boarding took 35 minutes. Boat inside hot an no air condition. We found warm water and champagne on our table. At 22:30 boat departs. No ice till now.

We booked this river cruise mainly because they advertised such varied menu and the reviews on here. We were really looking forward to eating orthentic French food. We arrived early for our 9.45pm cruise. By the time they had emptied the last people from the previous cruise off it was past 10pm. We boarded the boat and we're checked in . No body at this stage had said hello or welcomed us in any way no even a smile. We were ushered to our table. Still no smile or eye contact. The 1/2 bottle of wine was delivered to our table and just plonked in front of us. Still no talking smiling or even currtosy from the staff. We thought the waitress would ask which starter we would like but no the pate de froigrois was just placed in front of us. Still no communication from the waitress. Just a surly grimace. We ate the starter which to be fair was ok. The waitress came to clear te starters away and this time she spoke, "move them" she said meaning the knife and fork off the starter plate. Everdently we had to reuse them for our main course. The waiter came and we were given a choice of salmon or chicken. We decided the chicken option. It came with a balsamic ju on a bed of what l thought was sweet corn but my wife said was rice. Again ok. Then the pudding mouse with a tiny piece of chocolate fudge. No option given again. Still no warmth or friendly Ness from the crew. We sailed up the river and back again without a word from any of the crew only surliness and looks of contempt. There was no information given about where we were or what we were passing on the river banks. Even when we got to the Eiffell tower nobody told us we were approaching it. A photogrepher took some pictures of my wife and l at our table and returned with the print. No cost was given at anytime until she told us it 15€ each print or all 4 for 50€ although they were nice pictures we declined at that cost and took some selfies. I am not tight but they seemed extortionate at that price. We docked and alighted. No member of the crew had asked us if we required any thing whilst on the boat or given us any information about the river or the sights along it.
The river by night is fantastic especially seeing the dancing and young people gathering and of course the tower by night is awesome but l would advise a different operator and boat. Sorry to be negative but this is how it was.l am normally a very positive person who do sent like gripe.

We had a lovely evening on this river cruise. It was well-organised and good value for money. The sights are beautiful and after dinner you can go out on to the deck. Dinner wasn't gourmet food but we didn't expect it to be because of the number of people they have to serve at one time with a short turnaround. It was really good value too. Would definitely recommend.