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Reviews (338)
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All reviewsrue mouffetardcensier daubentonlatin quartermetro stopelevator stops between floorsrooms are smallquiet streetstreet markettwo blockswell located hoteltriple roomwould stay here againminute walki highly recommend this hoteldecent sizehotel roomthe air conditioning
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1 - 6 of 338 reviews
Reviewed 4 weeks ago

Location
Good location, primarily a residential area. Just a 5-minute walk from the Censier Daubenton metro station and a 2 minute walk from Rue Mouffetard, hosting many restaurants. The area in and around the hotel has a number of eating joints and cafes in different budgets. So commute and food are not a problem with this hotel location.

Room
The lift stops between two floors so all rooms have to be reached by either climbing or descending approx. 5 stairs.
We took a triple room with an extra bed, pretty good space despite that for 3 persons. All basic amenities in the room worked just perfectly. The bed for two also had a canopy, which takes you back in time and gives a very good feeling. The air conditioning worked very well and was needed since it was really hot in Paris.

Breakfast
This hotel does not serve a buffet breakfast as in other hotels. If breakfast is included in your tariff, you can choose between a fixed number of items – ham, bread, croissants, cereals, juices, fruit yogurt, coffee/tea. The breakfast is served to each individual table based on your choice. The quality of the items is good and each item can be ordered multiple times.

Service
Very good service with very courteous staff. They had the room ready and prepared at check in. On checkout, the elevator was not functioning due to heavy rains, but the person at the reception was really helpful in assisting with our luggage. The ladies at breakfast were extremely courteous and served everything within minutes with a smile.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Service
1  Thank SudiptoP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2018

Great location, very close to the subway station and also close to the famous Mouffetard street! Very good front desk staff, speaking English very well. Special highlight for the girl who cleaned the rooms and was always good humored. Very good for a 2 star hotel.

Unfortunately the room (44) does not have so good sound insulation, and you can hear noises from the doors of next room and also from people chatting.

Room Tip: Unfortunately the room (44) does not have so good sound insulation.
  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Carlos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aymard75005, Responsable relations clients at Hotel de l'Esperance, responded to this reviewResponded 16 May 2018

Dear Carlos,

Thank you so much for your nice review. We are aware of the bad sound insulation. The hotel was bought by a new owner and we are planning to do some restoration. Especially the isolations of the rooms.

We hope to see you again for your next trip to Paris

Kind regards

Madeleine / Guest relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2018

I first stayed at Hotel de l'Esperance in 2013 when I visited Paris with my niece and sister in law. My husband and I decided to stay here this April when we took a trip to France. We spent 4 nights. The neighborhood is safe and there are many places to eat nearby. Another plus is having the markets on Mouffetard right up the street. There are nearby bus and metro stations to help you get to anywhere you want to in Paris. There is also a Starbucks nearby if you'd like a change from the traditional cafe. The rooms are small as are most hotel rooms in Paris. The staff keep the rooms clean. I would have given the hotel a excellent rating but was put off by the person who checked us out who seemed irritated as us and not very friendly. Even with that said I would stay here again and recommend that you do too.

  • Stayed: April 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank copejenney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
aymard75005, Responsable relations clients at Hotel de l'Esperance, responded to this reviewResponded 14 May 2018

Dear Guest,

Thank you so much for your nice comment. We are very sorry to hear about the incident upon check-out. We put great importance on the well-being of our guest and such a behavior is not normal.

We truly hope to see you gain when you come back to Paris

Kind regards
Madeleine / Guest relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018 via mobile

Small, but nice clean room, bed and bathroom/shower worked good.
Kind service in the reception.
Internet connection was really bad in our room (room 26) and there were quite some noise from doors etc. outside the room.
We didn’t try the breakfast, as it was not included, but visited different bakeries and cafees in the neighborhood (between 8 and 20 EUR for 2 persons).
We loved the area and local atmosphere - nice access to metro (Censier - Daubenton), small market (Rue Mouffetard), bakeries, cafees and restaurants. Also enjoyed to sit in the sun at a bench at the Saint Médard church.

Stayed: March 2018, travelled with family
1  Thank Karin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madeleine B, Responsable relations publiques at Hotel de l'Esperance, responded to this reviewResponded 4 April 2018

Dear Karin,

Thank you so much for your nice comment. You seem to appreciate the real parisian life which the location of our hotel offers.
Metro, bars, cafés and bakeries in the neighbourhood and all the tourist attractions only a few metro stations away;

We are happpy to know rhat you liked your stay and w<e wish to see you again shortly

Kind regards
Madeleine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2018 via mobile

Contacted the hotel to organise having a bottle of wine in room upon my daughter's arrival. This was all last minute on my part but the hotel dealt with my request immediately. Much appreciated.
Daughter & friend stayed at hotel for a long weekend. They found the hotel warm, cosy and in a great area.
I hope to visit the hotel myself one day!

Stayed: March 2018, travelled with friends
1  Thank Hola1888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madeleine B, Responsable relations clients at Hotel de l'Esperance, responded to this reviewResponded 27 March 2018

Dear Parent,

Thank you for your nice comment. We always try to do our best to satisfy our clients.
We are very happy that your daughter appreciated the hotel and we hope that we will
welcome you, your daughter and friend, for another trip to Paris.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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