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“An enchanting house in a fairy tale village”
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Review of Maisonette de Rose

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The Lounge Maisonette de Rose
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Very good
17 reviews
The Lounge
Maisonette de Rose
Bedroom 2
Bedroom 3
Pool 2
Pool 3
Courtyard 2
Bedroom 1
Kitchen 2
Kitchen 1
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Overview
Cottage -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Azay-le-Rideau, Loire Valley, Centre-Val de Loire

Reviews from our community

Very good - based on 17 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
Peter W
London
Level 5 Contributor
92 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Could have been so nice”
Reviewed 3 September 2012 for a stay in August 2012
3
people found this review helpful

This house has an awful lot going for it. It's in a lovely town, with fairytale chateau, some great bakeries, restaurants and ice-cream places, surrounded by really interesting wineries. It has a large and pretty well equipped kitchen, and the wifi is both quick and good (you don't have to keep logging on as in some places). The pool is lovely, and very private. The neighbours are lovely. And it really is just a 10 minute walk to the town centre and fresh croissants.

But there are some buts. First, when we arrived after a long drive the house was simply not clean, not by a long way, the kitchen (including oven and cooking utensils) and bathroom/toilets in particular were really unpleasantly dirty. Loads of dust in the living room. The barbecue grille was disgusting. Etc.

We’re not the kind of couple who hoover every day and clean the oven after every use, but it really was bad. Had we been on our own we would probably have turned around, found a hotel and demanded our money back. But since our daughter and her boyfriend, plus a friend, were already on their way, we decided to make the best of it. The two of of us went to the supermarket to buy oven cleaner etc, and spent three hours cleaning so that our guests would not have to see what we did (and we did more cleaning the next day). We complained to the owner, who apologised and sent a cheque to us for £50, which was a gesture, if on the cheap side (given that the house itself is not cheap to rent). But owners who live in another country need to put in place proper supervision and not leave it to guests to discover shortcomings.

Also, although it is advertised as sleeping 6, I wouldn't try it with six adults. We were two couples and one single adult, and both couples thought the room with the double bed unsuitable for a couple, opting for the twin rooms. The double scarcely has room for anything except the bed, and if two are sharing it one cannot get out of bed easily (next to wall, low beams, etc); plus there's very little storage space in the room. Also, the comfortable seating in the living room is two (very comfy) armchairs and one sofa which can seat three, but four adults would be a push, even if they were very good friends. That apart, plenty of plates, etc, plenty of room round the dining room table and six loungers around the pool, so no complaints there. The TV does get English TV channels, which was great for us, since we were there for the first week of the Olympics, though it is a very small non-flat set indeed; I didn’t take a ruler to it, but it felt more like 14”, and sitting on the sofa you can’t really make out detail (like scores!).

It seems stingy to complain about the size of a TV, but it fitted a pattern here: old sheets, mismatched glasses, etc. OK, it’s a holiday let, but when you’re paying over £1000 a week it’s not very impressive.

That said, we had a lovely time. But the state of the house when we arrived after a long, long drive was depressing, distressing, unpleasant, and unacceptable.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Large downstairs and pool area
Liked least: Dirty
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Oct 2012
We were as disappointed and shocked by the state of the cleanliness of the house as the tenant was. We have been renting this house for 15 years and never had such a problem. We have since changed our cleaner and have a weekly inspection in place. We have also put in a new flat screen television, a complete new linen pack and sorted out the variety of glasses. We are comfortable that we have taken this advice and acted upon it. That is the benefit of the open review system that Trip Advisor operates.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, Ile-de-France, France
Reviewed 2 April 2012 for a stay in March 2012
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: With Spouse/Partner
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BRIELLES...
1 review
Reviewed 7 May 2018 for a stay in May 2018
Google Translation

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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