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All reviews train station petite france old town minute walk two blocks an easy walk free wifi nice size would stay here again town centre convenient location excellent hotel cold cuts spacious bathroom breakfast was excellent main attractions air conditioning
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Reviewed 6 December 2017 via mobile

We spent three nights at the Monopole Metropole. Room was immaculate and comfortable; it looked very recently remodeled. The double door helped keep out hall noise, so the room was very quiet. The lobby is also beautiful with many historic artifacts and a nice bar and lounge area. You can get a drink at a very reasonable price. The breakfast is excellent with a good variety of hot and cold items, and at 9€ reasonably priced. Location is close to train station and an easy walk from Petite France and all the Christmas markets. Highly recommended, we would gladly stay here again.

Stayed: December 2017, travelled as a couple
1  Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
siegelveronique, Directeur général at Best Western Plus Monopole Metropole, responded to this reviewResponded 8 December 2017

Dear @John_H,
thank ou so much for your excellent review and it's a pleasure to know that you have appreciated your stay in our property.
Visiting the Strasbourg Christmas Market is a great experience and I am happy to know that we have contribute to allow you to have the best out of it.
Again, thank you for recommending our hotel and we are looking forward to welcoming you back for a next trip to Alsace !
BEST Regards,
Veronique Siegel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2017 via mobile

My Husband and I visited Strasbourg for the opening of the Christmas Market. We are in love with the place. The location is about two blocks away from the train station (5 min walk). The receiving area and dining room has that warm and cozy feeling. You feel like you are in a fancy b&b. The room is outstandingly clean, with white fluffy linens and in room separate bathroom and wc. The breakfast, ooooh the breakfast... They make the best scrambled eggs of my life. Now I'm a cook and I am not exagerating. The egg is not fluffy it is more on a dense, silky soft texture!!! My husband and I eat here everyday, in fact I am writing this review while having breakfast here. The breakfast consist of bacon (where you can smell from the hallway of our third floor room) sausages saurkrout varieties of cold cuts such as salami prociutto etc, fresh fruits, bounty of breads and pastries and cheese, lots of cheese. I highly recommend this place. We thank the staff of of BW especially for Ms. Vera for taking care of us and handling our restaurant reservations in town.

Stayed: November 2017, travelled as a couple
Thank HookedOnPlanes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
siegelveronique, Directeur général at Best Western Plus Monopole Metropole, responded to this reviewResponded 29 November 2017

Dear @HookedOnPlanes,

Thank you so much for your excellent and detailed review. You have visited Strasbourg at one of the best period. Even though the weather was not so good during your stay, the Christmas atmosphere of Strasbourg is definitely something really special and it's good to read that you have appreciated it.
We, in our 100-years old property, try to give a particular feeling to this period. It's part of our history and souls.
Thank you for mentionning the excellent team we have and I will forward your message to Vera with great pleasure.
I hope we will have the pleasure of greeting you back again for a future stay in Strasbourg and I remain with warm regards,
Veronique Siegel, ceo

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Reviewed 3 November 2017 via mobile

This hotel is located within easy walking distance of the train station and the city centre which makes it's location ideal. We stayed in an executive room on the first floor as these rooms were the only ones big enough to accommodate three people. Initial enquiries through Best Western central online booking indicated that an extra bed could be put in a comfort room. This was not the case. Deal directly with the hotel to avoid any issues.
Having said that the room was beautifully decorated and modern. The room was also clean and comfortable. Staff were very friendly and helpful. Breakfast was served in a large dining room with lots of choices of both hot and cold food.
Price wise, the room was very reasonable on the weekend, but there is a premium on weekday nights which increased prices significantly.
Irrespective, the hotel is well run and professional. We enjoyed our 4 night stay.

Stayed: October 2017, travelled with friends
Thank George D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
siegelveronique, Directeur général at Best Western Plus Monopole Metropole, responded to this reviewResponded 4 November 2017

Dear @George_D,
Thank you so much for your stay and excellent review. It's a pleasure to read that you have spent an enjoyable 4-nights stay with us; We hope to have the pleasure of greeting you back soon and stay at your entire disposal.
with BEST and warm regards,
Veronique Siegel

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Reviewed 25 October 2017

From check-in to check-out and everything in between, we found this to be a very comfortable hotel with friendly and professional staff. We would not hesitate to recommend this hotel, and in fact will be staying there again a few days from now. Location, breakfast, bar, decor — great in all these categories.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
siegelveronique, Directeur général at Best Western Plus Monopole Metropole, responded to this reviewResponded 26 October 2017

Dear @James_c,

Thank you so much for your great review ! It's such a pleasure to read from you and we will be very happy ot greet you back.
Take care and see you soon,
Veronique Siegel, ceo

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Reviewed 14 October 2017 via mobile

My husband and I recently stayed here for 3 nights. As soon as we got to the hotel we were greeted by very friendly staff who remained that way for the entire stay, and they were very helpful.
Our room was spacious, clean and modern. Bed was comfy too. The breakfast was great and the location was great -couple minutes walk to train station and petite france, and a short walk everywhere else.
We were very happy with our stay.

Stayed: October 2017, travelled as a couple
1  Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
siegelveronique, Directeur général at Best Western Plus Monopole Metropole, responded to this reviewResponded 16 October 2017

Dear @Sarah_W,
Thank you so much for your excellent review and your compliments are a delight on this Monday morning.
The entire team is dedicated to our guests' well being and I will forward your message to all of them. Making you happy is our goal, and knowing we reached it is our pleasure!
We are looking forward to greeting you back for a future stay in our nice region of Alsace and remain with BEST regards,
Veronique Siegel, ceo

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