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All reviews travel lodge room was clean budget hotel vegetarian sausages family room busy road staff on duty all you can eat lovely staff very pleasant stay car park main road town centre would stay here again one night stay excellent stay checking in
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Reviewed 12 September 2016

Had a brilliant time staying here over the weekend with my elderly mum. Wendy and colleagues were brilliant and always up for a laugh and really cared for us and went that extra mile to be helpful. If we ever have to visit Bolton again, we'll make sure we stay here again! The atmosphere between the staff was excellent as they all appeared happy to be doing what they were doing. Well done for providing such a fantastic service and keep up the good work!

Date of stay: September 2016
  • Trip type: Travelled with family
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Review collected in partnership with Travelodge
2  Thank adrianamQ6782QI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Shannon from the Social Media Team at Travelodge Bolton Central River Street, responded to this reviewResponded 13 September 2016

Thank you for taking the time to write a review. We are so pleased to learn that you were happy with the overall experience and found the staff helpful and friendly. We strive to give customers an enjoyable stay and we are happy to see that this has been achieved. Feedback such as yours is invaluable and we will ensure the hotel receives a copy of your comments. Thank you once again and we look forward to welcoming you back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2016

The bedrooms were great, comfortable, enough space, and suitable bathroom facilities. However, the service downstairs was very slow, especially for a limited amount of drinks and not a great variety on the menu. Nonetheless, the drinks were cold, the food was hot, and the team were friendly & personable throughout.

Date of stay: August 2016
  • Trip type: Travelled on business
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Review collected in partnership with Travelodge
1  Thank MattDinnery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2016

I needed to contact the hotel to check on some pre-arranged facilities. I spoke with Wendy on reception who took Customer Service to a whole new level. She is discreet, friendly, courteous, understanding and efficient in every way possible. Any company would be proud to have Wendy representing them and she is an absolute credit to Travellodge. I would have no hesitation in recommending Travellodge Bolton to friends, family and colleagues. A lovely woman with a heart of pure gold. Thank you so much for reassuring us at a difficult time. We will never forget your kindness. Thank you . x

Date of stay: September 2016
  • Trip type: Travelled on business
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2  Thank Angela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2016

On of the rooms had a bad and a stale smell, it was reported to the staff but nothing was done. Also the attendant at the breakfast bar was not present and when he appeared he was not pleasant at all.

Date of stay: August 2016
  • Trip type: Travelled with family
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Review collected in partnership with Travelodge
Thank Umar K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Nicolas from the Social Media team at Travelodge Bolton Central River Street, responded to this reviewResponded 6 September 2016

Thank you for reviewing our Bolton Central River Street hotel. We have passed on your comments to the hotel manager and we do apologise for the inconvenience you encountered during your stay with us due to the smell in your room. We aim to provide the best service possible to our guests and we will make the most of customer feedback such as yours to help improve the service we offer. Thank you again for choosing Travelodge. As your stay was not up to our usual high standards, may we kindly ask you to contact one of our Customer Services Advisors via our website help form to look into this more thoroughly.

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Reviewed 2 September 2016

family and dog friendly hotel with lovely friendly caring hospitality from all staff
lovely clean spotless rooms although rather warm
breakfast is a must
bathrooms are immaculate clean and showers and baths are lovely

Date of stay: August 2016
  • Trip type: Travelled with family
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    • Cleanliness
    • Service
Review collected in partnership with Travelodge
1  Thank Lindsay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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