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Reviews (768)
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Show reviews that mention
All reviewsold churchbolton centrecar parkreception stafffunction roomwedding receptionbusiness tripa bit tiredwedding partywould stay againcouple of nightsbuffet stylelovely staffsaturday nightstayed here for one nightevening mealcouldn't do enough
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12 - 17 of 768 reviews
Reviewed 4 weeks ago

I have stayed here on many occasions with no problems and always does what it says on the tin. Reception staff always make you welcome and rooms are good.

Special mention for Dipak who has been working there for many years and always smiling and goes out of his way to say hello and make you welcome.

.

Room Tip: Always remember to put your car reg into the machine on reception
  • Stayed: June 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Malcolm F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2018 via mobile

It’s a bit smelly and lots of coach trips every day.
Good location
Head for the vaults below the shopping centre, 1 min walk
Lots of tramps walking around, you need some pound coins or a heavy conscience
Avoid ethics town if possible

Stayed: June 2018, travelled on business
Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2018

had another weekend at this Hotel and as usual everything went very well ..we had Breakfast twice in the Restaurant and the waitress service was excellent as was the food.
the twin room was spotlessly clean and the beds were very comfy.
the Reception Staff were very very helpful specially a young lady called Amanda and her colleague who's name i didn't get .

  • Stayed: June 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank juliachristo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieter K, General Manager at Holiday Inn Bolton Centre, responded to this reviewResponded 12 June 2018

Thank you for your kind review of the hotel and I was delighted to hear that you enjoyed your stay here with us and that Amanda was very helpful. I will be sure to pass on your kind words and make sure that Amanda is rewarded for her hard work.

We look forward to welcoming you back to the Holiday Inn Bolton Centre in the near future.

Kind regards

Dieter Koch
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2018

Lovely venue and friendly staff.
The wedding breakfast was very tasty soup,chicken stuffed & wrapped in bacon and then warm chocolate cake with ice cream.
The evening buffet was very good too, plenty of choice for everyone.
Stayed overnight, the room was comfortable and quiet not modern but clean.
Only grumble was breakfast I think it was bad timing, the bacon etc was quite dry and eggs like rubber at £14.95 pp we thought it was too dear for what it was.

Room Tip: 2nd floor was quiet and had good a/c.
  • Stayed: May 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieter K, General Manager at Holiday Inn Bolton Centre, responded to this reviewResponded 12 June 2018

Thank you for your kind review of the hotel and I was delighted to hear that you enjoyed your stay overall.

Please accept my apologies for the issue you had with your breakfast, this is clearly unacceptable and not up to our usual high standard and I will be sure to pass on your feedback to our Breakfast Supervisor for him to look in to. For any future visits, we do offer a discounted breakfast voucher that you can purchase for £10 anytime the day before.

We are looking forward to welcoming you back to the Holiday Inn Bolton Centre in the near future.

Kind regards

Dieter Koch
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2018 via mobile

We had our wedding here in May 2018, from the moment we walked in we knew we wanted our wedding here. Libby the wedding co-ordinator couldn't do enough for us from the organising right through till 2am the early hrs of our wedding she went above and beyond her duties. Every member of staff was lovely and made us feel speacial. lisa jane who did our room did us proud it looked beutiful everything was perfect. Would defo recommend to everyone xx

Stayed: May 2018, travelled with family
Thank watsonkelly2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieter K, General Manager at Holiday Inn Bolton Centre, responded to this reviewResponded 12 June 2018

Thank you for your kind review of the hotel and I was delighted to hear that you enjoyed your stay and that Libby and the team made your special day one to remember. I will be sure to pass on your kind words and will make sure that Libby is rewarded for all of her hard work.

We are looking forward to welcoming you back to the Holiday Inn Bolton Centre in the near future.

Kind regards

Dieter Koch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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