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All reviews q hotels spa break gorge bar relaxation room spa staff heated loungers sauna and steam room light lunch evening meal leisure facilities ironbridge gorge restaurant staff bar area both nights great weekend sandwich afternoon tea
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Reviewed 24 June 2018

Very last minute booking with no research and the wife and I booked the trip.

What a great trip it was, the from we had was awesome, overlooked the 18th green and was nicely appointed with everything we needed.

We stayed 3 nights playing rage golf course 4 times and other than the Saturday it. Was nicely quiet.

The golf course was exceptional, everything nicely tended too and very quick greens.

Would recommend to any of my golfing friends for sure

Thank Richard K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 June 2018

Nice hotel set in a very nice area, staff very friendly at all times and they seem to be genuinely there to serve the customer. Even allowed early check-in without any issues. The room was nice enough and of high quality. The gym was a good size with plenty of equipment. This hotel really shows how things should be done. The only minor drawback the room service menu is priced high for the items that are provided.

Date of stay: June 2018
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
2  Thank cs233
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jordan10101, General Manager at Telford Hotel & Golf Resort, responded to this reviewResponded 30 June 2018

Dear cs233,

Thank you for the 5 star review.
I am thrilled to hear such positive feedback regarding the facilities and our award winning team.
I will make sure the team are aware of the stunning feedback.

I look forward to welcoming you back in the near future.

Kind regards,

Jordan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2018

First visit to this 4 star hotel exceeded expectations in virtually all aspects. Our room was a good size, with all needed facilities (except a mini fridge), clean comfortable and very quiet as we had requested. There is a golf course on site which could be booked as part of a break for small or larger groups, whilst we did not play on this occasion a discussion with a golfer suggested this is a lovely course and we will take our clubs on our next visit. The spa and leisure facilities were very good, large pool, sauna and steam room with plenty of sitting/relaxer beds. Did not use spa but appeared to offer pre booked or last minute treatments. Restaurant for breakfast and dinner was pleasantly decorated and comfortable and was able to cope with a group of golfers as well as other hotel guests. A similar menu was also available in the lounge bar so you could choose where to eat although we felt it would have been better to have a different menu for the more relaxed bar lounge environment.
In the heart of the ironbridge gorge area this hotel was well placed to visit all of the local attractions as well as close to rail and road links.

Room tip: Just ask for your preference and they do their best to provide
Date of stay: June 2018
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank Jae B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jordan10101, General Manager at Telford Hotel & Golf Resort, responded to this reviewResponded 30 June 2018

Dear teddyjs550,

Thank you for the 5 star review.
I am delighted to hear you had an enjoyable stay and our facilities received your vote of approval.

I look forward to welcoming you back in the near future for that game of golf.

Kind regards,

Jordan

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Reviewed 19 June 2018

I haven’t been here for a while, and I have to say it’s improved a lot. We’ve just had a lovely spa day. The steam room was really spot on and the heated loungers are great for loosening muscles in the back. There is a nice selection of wicker loungers, sofas and chairs around the pool.
We had lunch sitting outside, and still felt very comfortable in our robes. I hate having to get dressed to go for lunch. Food was reasonably priced and of decent quality.
I had a shoulder, neck and back massage followed by a facial both treatments carried out to a very high standard.
All in all a very enjoyable day, in a lovely location, reasonapriced and with friendly staff who know their trade.

3  Thank Z7598NYhelend
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 June 2018 via mobile

Had a great day friendly and helpful staff. Special mention for Kerry in the Golf bar, great customer service going above and beyond.

The Spa day was excellent. Facilities were very good and treatments were out of this world. I had the fit for business and it was the best massage I have ever had and I've had plenty. The ladies in the Spa were fantastic at their jobs diligent polite and helpful. Ashleigh who did my massage was fantastic at her job and a credit to herself. Note to management,Please bring in a gratuity scheme for the staff as it is all well and good to write a nice review but a monetary reward for a job well done is better.

We will be back and keep up the great work.

Tim Savva

Date of stay: June 2018
Trip type: Travelled as a couple
1  Thank TimS1871
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jordan10101, General Manager at Telford Hotel & Golf Resort, responded to this reviewResponded 16 June 2018

Dear Tim S,

Thank you for the 5 star review.
I'm am delighted to hear you enjoyed the facilities within the Resort for your Spa Day experience.
Special recognition for Kerry in our Gorge Bar and also Ashleigh within the Spa Department for their excellent customer service.

I look forward to welcoming you back in the future.

Kind regards,

Jordan Charles

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