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All reviews museum of modern art hydrotherapy pool city centre phoenix park hop on hop guinness storehouse directly across the street excellent hotel excellent stay bus stop family room stayed here for one night hotel bar jail taxi heuston gym
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Reviewed 15 November 2015

A really mixed stay:
Positives- friendly staff, hard working breakfast staff, small pool and spa facilities
Negatives- breakfast management, mix up in cost of taxi to airport, breakfast service

Overall a pleasant stay but the service at breakfast was shocking, no cups, no clean tables, drinks brought late etc etc. Was not the fault of the waitresses who remained patient and helpful- they just had too much to do and led poorly by management- spoiled our stay a little as it made for a stressful start to each day

Room Tip: Eat breakfast elsewhere!
  • Stayed: November 2015, travelled as a couple
    • Value
    • Location
    • Service
1  Thank justin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2015 via mobile

First time here and was impressed by the staff who made me feel welcome, a room without windows that open and an air con unit which was noisy but very clean. Bar staff were great as was the waitresses, breakfast in the morning let it down as certain things weren't available due to equipment not working. Would definitely stay again as the prices were good value for money

Stayed: November 2015, travelled on business
Thank paul s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2015 via mobile

Overnighted here to attend meting. Venue has excellent parking underneath at an additional cost to your stay. Currently local authorities are carrying out road works outside venue through the night until December.
Food was standard enough for city centre hotel. Staff attentive and accommodating. Rooms excellent. Wifi poor.

Stayed: November 2015, travelled on business
1  Thank Diarmuid M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 November 2015

We stayed at this hotel for 7 nights. We arrived very early in the morning, and we could not have asked for a more accommodating front desk person. I had asked for an early check-in, and although the room we were booked for was not ready, he was able to get us a temporary room in the meantime. I am a Hilton Honors Gold member, and could not be more pleased by the service provided by this gentleman. However, all of the front desk people were pleasant, friendly, and helpful. The room we had was large, clean, and had adequate toiletries. The only detriment was the room temperature which was quite warm for me and could not be adjusted. This was somewhat resolved by providing an electric fan. It would have been better if the thermostat could be lowered, but you can clearly see the focus on customer service. Breakfast was very good, but they could have varied the selection slightly per day, especially when you are there for several days. There was also one day when they did not have orange juice, which really is a major staple of breakfast. We had an issue with one waitress, and when we spoke to the manager, he said he would address it immediately. Overall, this hotel is a very good hotel, very service oriented, and in a good location. It is outside of the city, but is quite accessible via taxi or bus. I would rate it a 4 out of 5 because it is a smaller Hilton Hotel, not having the executive lounge the other Hilton Hotels in Paris or Amsterdam have, nor the quantity of restaurants and other facilities of their sister hotels. They can however compete in the quality of service and attention to detail!

  • Stayed: November 2015, travelled with family
    • Value
    • Cleanliness
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Thank acbuc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2015

I am afraid that you are going to get no sleep, if, like me, your are given a room that faces the roadworks going on directly outside the hotel. These works have been going on for, at least, the past 3 months with no sign of them finishing any time soon. Whilst this is not the fault of the hotel, it is also not the fault of the guest. Upon ringing the Front Desk, I was told at 22:45 that they would be stopping at 23:00 and was then told at 01:45 that they would be stopping at 02:00. They have just stopped (02:15) and i am now left with the gentle, industrial hum of the power generator. I am told there are no rooms on the opposite side of the hotel for me to use and that the hotel is fully booked. This is one very sleepless night!

Room Tip: Ensure you are guaranteed a room, on a high floor, as far away from the roadworks as physically possible
  • Stayed: November 2015, travelled on business
    • Value
    • Location
    • Service
4  Thank BusTraveller50No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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