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anitaddoyle
Southampton, United Kingdom

Excellent hotel

5.0 of 5 bubblesReviewed 31 Jul 2024
A comfortable spacious hotel conveniently situated within walking distance of the town. Very helpful friendly staff. Had a wonderful night s sleep in a gorgeous bed with v quiet surroundings.
Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denis Murphy, Guest Services / Front Office at The River Lee Hotel, responded to this review
Responded 01 Aug 2024
Dear Anita,

Thank you for your 5-star review following your recent visit to The River Lee. I’m delighted to see you had a fantastic experience with us.

It is great to read you enjoyed our beautiful hotel. We are blessed to have such a hardworking and dedicated team who are incredibly friendly and polite. I’m sure the entire team will be delighted to hear their efforts were able to make such a great impression.

Please do reach out to me personally at Denis_Murphy@doylecollection.com for any future reservations and I will ensure you are well cared for.

Warm regards
Denis Murphy
Assistant Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (5 184)
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Traveller rating
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32 - 37 of 5 185 reviews
Reviewed 28 July 2024

The River Lee has surprised us with their attention to detail and their hospitality. We celebrated our 10th wedding anniversary and we were beyond happy 😀 To our surprise we got a wonderful room upgrade. Staff were polite, friendly and soo helpful. Food was just superb, there is a nice atmosphere for breakfast as well. We definitely made the right choice. Thank You River Lee,keep up the good work, we look forward to visit you again in future ❤️

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Viktorija S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denis Murphy, Guest Services / Front Office at The River Lee Hotel, responded to this reviewResponded 29 July 2024

Dear Viktorijas35,

Thank you for your 5-star review following your recent visit to The River Lee. I’m delighted to see you had a fantastic experience with us.

It is great to read you enjoyed our beautiful hotel. We are blessed to have such a hardworking and dedicated team who are incredibly friendly and polite. I’m sure the entire team will be delighted to hear their efforts were able to make such a great impression.

Please do reach out to me personally at Denis_Murphy@doylecollection.com for any future reservations and I will ensure you are well cared for.

Warm regards
Denis Murphy
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2024

We liked the hotel's attention to every small and big detail in the room designed to make the guest feel maximum comfort. This is the first hotel in Ireland, we give it a score of ten in each of the subjects and parameters. The hotel, its location, the attitude of the entire staff: the guy who helped us with the luggage, the maids, each and every one of the receptionists,
The service of each of the waitresses, everything was perfect.

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Explore52707192971
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denis Murphy, Guest Services / Front Office at The River Lee Hotel, responded to this reviewResponded 29 July 2024

Dear Explore52707192971,

Thank you for your 5-star review following your recent visit to The River Lee. I’m delighted to see you had a fantastic experience with us.

It is great to read you enjoyed our beautiful hotel. We are blessed to have such a hardworking and dedicated team who are incredibly friendly and polite. I’m sure the entire team will be delighted to hear their efforts were able to make such a great impression.

Please do reach out to me personally at Denis_Murphy@doylecollection.com for any future reservations and I will ensure you are well cared for.

Warm regards
Denis Murphy
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2024

We are regular summer visitors to the River Lee from Scotland and are drawn back year after year by our enjoyable memories from previous visits. This hotel delivers at every level. Central to the hotel's success is the positive team ethos exhibited by all hotel personnel. Well appointed comfortable rooms, restaurants serving excellent meals from Tapas to the full dining experience and relaxing public areas all add to the enjoyment. We would recommend the 5th floor rooms giving access to an Executive Lounge, where you can relax and enjoy complimentary non alcoholic drinks and various snacks, but high standards are evident throughout the hotel. Although we did not take advantage of them a spa, swimming pool and gym are also available. The River Lee Hotel has underground parking and is an excellent centre to explore Cork and its environs. Cork itself is an excellent shopping area and there are visitor attractions, theatres and cinemas catering for all tastes. Summer, jazz, film, music and other festivals take place in the Cork area throughout the year. Needless to say we are looking forward to a return to the River Lee next year.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank 956iainm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Nelligan, Guest Services / Front Office at The River Lee Hotel, responded to this reviewResponded 25 July 2024

Dear Iain M,

Thank you for your 5-star review following your recent visit to The River Lee. I’m delighted to see you had a fantastic experience with us.

It is great to read you enjoyed every aspect of our beautiful hotel. We are blessed to have such a hardworking and dedicated team who are incredibly friendly and polite. I’m sure the entire team will be delighted to hear their efforts were able to make such a great impression.

Please do reach out to me personally at kevin_nelligan@doylecollection.com for any future reservations and I will ensure you are well cared for.

Warm regards
Kevin Nelligan
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2024

For the price it really isn't so great. Broken coffee maker, bed gave me a back ache, they needed to chase me up to my room so I could pay my restaurant bill when I know I asked at the desk if they needed my card again after I booked online. Also, my room was still being made up after I got back from a walk after 3 pm. The restaurant was very good, but expensive for small plates. I'll stick to small, more personal hotels from now on.

Date of stay: July 2024
Trip type: Travelled solo
Thank Janice B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Nelligan, Guest Services / Front Office at The River Lee Hotel, responded to this reviewResponded 25 July 2024

Dear Janice B

Thank you for taking to time to submit a review following your recent visit to The River Lee. We are always happy to receive feedback, as it is only by listening to our guests, that we can honestly grow and adapt our product to the needs of our guests.

Please do reach out to me personally at kevin_nelligan@doylecollection.com for any future reservations and I will ensure you are well cared for.

Warm regards
Kevin Nelligan
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2024

We had a lovely stay at the River Lee Hotel. Location excellent and bar areas/restaurant spaces really impressive. Service was fantastic. Only downside is the room we stayed in didn't have a warm shower and door stuck against the out of level floor. Some finishing touches needed. I would definitely go back as long as I was guaranteed a warm shower

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank conoru2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin Nelligan, Guest Services / Front Office at The River Lee Hotel, responded to this reviewResponded 20 July 2024

Dear conoru2

Thank you for taking to time to submit a review following your recent visit to The River Lee.

We are always happy to receive feedback, as it is only by listening to our guests, that we can honestly grow and adapt our product to the needs of our guests.

Please do reach out to me personally at kevin_nelligan@doylecollection.com for any future reservations and I will ensure you are well cared for.

Warm regards
Kevin Nelligan
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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