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“Absolutely wonderful holiday!”
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Review of Pebble Beach

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Excellent
47 reviews
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Overview
Bungalow -
4 Bedrooms, 3 Bathrooms, Sleeps 10
Inverness, Scottish Highlands, Scotland

Reviews from our community

Excellent - based on 47 reviews
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Reviews from our community

Date | Rating
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English first
English first
German first
Any
English first
Jemma-Ann...
Level 4 Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“disappointing and unclean”
Reviewed 28 September 2015 for a stay in September 2015
2
people found this review helpful

Very disappointed with the house, it states sleeps 10 but really only sleeps 6 adults max. 3 double beds 2 kids bunk beds and a small sofa bed which only fits 1 person on. Despite the views and the location everything else was disappointing. The house was unclean, and so were all the utensils. For example the BBQ hut which it advertises its self of having, we arrived and had to pay an unexpected deposit of £75 to use. Which to me is false advertising. When we went to use it there was only about 4 pieces of coal and couldn't cook any more than 6 burgers. Not only was it disappointing these factors already, when we went to use the facilities there was black/burnt left over food on the utensils and grill. Someone with food allergies like my self this completely repulse's me. That wasn't the start of it... under the sofa bed in the livingroom there was left over popcorn from the previous guests. Down the sides of the sofa's in general was dirty and dusty. The oven trays in the over still had left over food on them, there was only a small amount of squeezy liquid provided so we had to buy our own to clean someone elses left over food. No hand soap in the toilets and the drains in all the bathrooms flooded. So they provided 10 people 10 towels for 3 nights knowing the drains flood so we had to wash and dry the towels every day. More of a chore than a holiday. Lets get back to the bed situation.. 1 of the group slept on a couch and since no extra bedding or towels were about we used A SHEET... 1 sheet from a locked cupboard which did have a duvet in but we were told not to use, so we used 1 single sheet to provide our group member with some covers and Nathan the owners son who acted like a stroppy teenager about being in charge of the business for 1 weekend as his mum was over sea's decided that we had put him at a "personal loss" by using this as he would have to wash it and asked for an instant bank transfer of £10 to wash this sheet. Yes £10 could buy 3 decent sheets. So overall not satisfied with the house.

Travelling group: Large Group
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Oct 2015
We are very disapointed by this review but accept that from time to time we may expect to experience difficult and disrespectful clients of this nature. These clients communicated no negative thoughts during their stay, so we can only surmise that this review is their reaction to being asked to contribute towards extra costs we incurred as a result of laundry, for the next guests, being removed from locked cupboards. We always provide full contact information and have someone nearby to deal with queries and additional requests. The sofa bed comes with a full bedding set, this was pointed out upon arrival. The bbq hut is not advertised. We offer this as an added extra upon arrival, there is no charge for its use but we do ask for a refundable £75 damage deposit. As this is a self catering property we do not supply coals for the bbq nor are we obliged to provide any consumables. We do provide some basic essentials (one fresh roll of toilet paper per bathroom, hand soap, logs, etc). We are particularly concerned with the negative comments regarding our beds. The sofa bed is a full double size with memory foam mattress and comfortably sleeps two adults. The bunk beds are purpose built full size adult single beds and every bed in the property are fitted with hotel quality bedding . My mother and I, as a team, work hard to maintain a high standard and try to ensure customer satisfaction in all of our properties. Nathan Fraser (Property Manager)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nibn0b
Edinburgh, United Kingdom
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Absolutely wonderful holiday!”
Reviewed 29 August 2015 for a stay in August 2015

Thank you so much to Julie and family for making it a wonderful stay for us all, and for the wonderful chocolate cake on arrival.

We would sincerely echo what all other reviewers have said. The house is luxuriously decorated and was more than spacious enough for our party of 6. The beach is literally at the end of the lovely grassy garden with bbq cabin . We enjoyed watching seals and birds every day in the estuary and there is plenty to see locally in the area as well as a little drive away.

We were all very sad to leave but we hope to return very soon

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
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Liked best: Luxuriously decorated house
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt L
Colleyville, Texas
1 review
“Superb in every way!”
Reviewed 16 August 2015 for a stay in August 2015

Everyone in our group (7 people ranging from 9 to 81) instantly fell in love with this property! The view is amazing and the back yard is huge. We enjoyed walks on the beach, feeding swans, and close up views of seals. We were welcomed to the property on arrival and found everything we needed for a great stay- fully furnished kitchen, beautiful finish out in each room and bathroom. It could have accommodated a group twice our size. We want to come back!

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
frazzleda...
Glasgow, United Kingdom
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful property in fantastic location with great views and lots to do.”
Reviewed 12 August 2015 for a stay in July 2015

Excellent accommodation in spacious and well appointed extended cottage. Beautifully decorated and furnished. Fantastic garden with safe and accessible shore at the bottom of it for exploring. Incredible BBQ cabin, never seen anythng quite like it. Friendly and helpful owner stays very close by.

Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karin Kne...
1 review
“It is just marvellous at Pebble Beach”
Reviewed 12 August 2015 for a stay in August 2015

Everything was perfect and we loved our stay at Pebble Beach. The house is just a Bijou and to our full satisfaction.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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