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Review of Forestsidehouse

Forestside House
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Forestside House
Forestside House Ballycastle Ample car parking space at Forestside House and Cottage
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Very good
33 reviews
Forestside House
Forestside House Ballycastle
Ample car parking space at Forestside House and Cottage
Open Fire Living Room
Large well equipped kitchen
Private gated entrance with ample car parking
Patio with Charcoal or Gas BBQ available
we are only a short drive from ballycastle golf course
we are only a short drive from the ferry terminal to rathlin island
early morning mist on rathlin island
Fair Head Ballycastle
We are located 12 miles from the world heritage site the Giant's Causeway
Clare Forest is a short walk from the house and cottage
Ballintoy harbour at sun set
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Holiday Rental House -
7 Bedrooms, 3 Bathrooms, Sleeps 16
Ballycastle, County Antrim, Northern Ireland

Reviews from our community

Very good - based on 33 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Belfast, United Kingdom
2 reviews
Reviewed 28 August 2012 for a stay in August 2012

would just like to warn anyone out there, not to even think of renting this for even an hour. please dont be mislaid by the beautiful pics on here as it is nothing like that when you arrive. first of all, my sister was asked to pay £150 extra security free when she arrived, which had not been mentioned, so had to go and find a banklink, good start!! my first room to walk into was the kitchen which did not seem to have been cleaned for quite some time, the grease was everywhere cupboard doors etc and when we wanted to use anything iut had to be washed in boiling water. floors etc were very grubby, it was clear that it had not been cleaned for some time, thick with dirt and dust. now here comes the best bit, i was sharing with my partner in a twin room, pulled duvet back and there were 3 or 4 stains on the sheet which was black, went to see if i could get a clean sheet and on my return (with no clean sheet) my partner pointd out that there was something that looked like "poo" with hair attached, but it was thick with chocolate, so clearly the bed had not been changed and on looking further a few of the beds were clearly not changed, there was also a dirty sheet lying at the bottom of the wardrobe of our room, so disgusting. i have to say that i have been too a lot of accomodation all over the world and in the most remote of places and never could i say that i ever got a dirty bed until now, only that my sister had paid for us all to be together, i think i would just have gone back home, so please take this advice and dont go near it. do really wish now i had of taken pics!!!!! my sister emailed the owner and guess what, yes ur right, he did not reply!!!!!!!!!!!!!

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Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: the size of the house was brill
Liked least: i have seen cleaner pig stys!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Sep 2012
I am disappointed and annoyed that you did not enjoy your stay at Forestsidehouse. Our aim is to provide all our guests with a safe comfortable and enjoyable visit and it is regrettable that we did not meet your expectations on your overnight stay with us at the end of August,any complaint of this nature is treated very seriously and every effort is made to ensure guest comfort. However I feel there is a need to correct some of the comments made. As is clearly stated on the booking form, payment is required prior to arrival, and a £150.00 security deposit is payable with all bookings. It is regrettable that this seems to have caused inconvenience and annoyance to you and your party,and that you needed to find a cash machine,but the terms and conditions are clearly printed on the booking form and it is assumed that the person making the booking will read them. As payment for the overnight stay was not made until the following day i.e. until departure, and the £150.00 security deposit was refunded as no damage or breakages had occurred,it is incorrect to state you were charged an extra £150.00. Accommodation is thoroughly cleaned between visits and all bed linen changed, as we provide self-catering accommodation extra freshly laundered bed linen is provided in all bed rooms, and also in the linen room on the first floor landing. Being on site and available during your overnight stay, and therefore in a position to deal with any problems or complaints that may have arisen I am puzzled as to why you or any member of your group did not raise these issues with me at any time during the stay, even upon departure. I would have welcomed the opportunity to investigate your complaints and hopefully have them resolved to your satisfaction..I therefore feel that the comments made on the trip advisor review were very harsh and unfair. Ian.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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