“Great experience Service could be better”

The Crown Liquor Saloon
Ranked #100 of 1 269 Restaurants in Belfast
Certificate of Excellence
Price range: €4 - €14
Cuisines: British
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Restaurant details
Good for: Bar Scene
Dining options: Dinner, Lunch, Breakfast, After-hours, Delivery, Reservations
Neighbourhood: Golden Mile
Description: You will find The Crown Liquor Saloon in Belfast within a short stroll of Europa Hotel, Grosvenor Road and Glengall Street - however, you won't find another like it.Step in to discover a traditional pub of unique character, revered for its eclectic range of real ales and its heartily classic pub food, which are served, as they should be, with a generous measure of famous Irish hospitality.The Crown Liquor Saloon is one of many rare gems in the Nicholson's collection of great pubs, reputed for their distinctive buildings, intriguing history and vibrant atmosphere.
Reviewed 28 December 2017

We ate lunch in The Crown Dining Rooms Just before Christmas . It wasn’t busy which was a real bonus. Friend were visiting from Seattle so we wanted to show them traditional food and drink and enjoy the pub atmosphere. There was only one member of staff serving but only 3 or 4 tables of customers. We had to really try to get his attention at times he seemed more concerned about rearranging the tables and chairs and clearing the tables that checking if we needed more drinks etc. All the food was great but my chicken and ham hock pie was clearing chicken and mushroom. I had nearly finished it before I was able to get the waiters attention to tell him about the lack of ham . It was still delicious which I pointed out but was disappointed it was not as described on the menu. Any patrons disliking mushrooms would perhaps have other feelings! The waiter said it was nothing to do with them as they buy the pies in and that’s the way they come !!! After our meal and several minutes of trying to get his attention again (all he needed to do was glance over now and again ) we needed to order a second drink but when he did glance over he said he’d bring our bill . We said no thanks not yet ,actually we’d like to give you some more business and order some more drinks. They took a while coming but we enjoyed them , settled the bill and left. It’s a great place , food and drinks really good but would have been perfect had the waiter given us a bit more attention and appreciated us being there ! Maybe he was having an off day so we’ll not be put off returning to see !

Date of visit: December 2017
    • Value
    • Service
    • Food
Thank buddyboys4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Crown Liquor Saloon, responded to this reviewResponded 9 January 2018

Buddyboys4, we really appreciate your feedback!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1 112 - 1 116 of 5 178 reviews

Reviewed 28 December 2017 via mobile

Visited the restaurant upstairs in the crown. Atmosphere was fantastic, as were the servers but the food was very average. I expected more.

I ordered the chicken with BBQ sauce, bacon and cheese. Very small portion and it was bland. Food was not inedible per say just wanted more from it.

However, I would return to try again, in hope of a better meal. Purely based on atmosphere and staff

Date of visit: November 2017
Thank Belfast91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Crown Liquor Saloon, responded to this reviewResponded 9 January 2018

Hi Belfast91 thank you for taking the time to leave us your honest feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2017 via mobile

Character, charm, history : one of the best pubs I have ever seen. Recommended by local taxi driver. Italian craftsmen made beautiful carvings and ceiling ; and stain glass windows too. Cosy booths make for privacy. Original bells and other historic items still in original places. Great pint of pale ale too

Date of visit: December 2017
Thank 2017ed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Crown Liquor Saloon, responded to this reviewResponded 9 January 2018

2017ed, reviews like this give us motivation and help us ensure we provide high-quality care.

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Reviewed 23 December 2017 via mobile

Spent the day here were the craic, atmosphere food and guinness were all top notch. Met people from all sorts of places and had some great conversations. We'll be back!

Date of visit: September 2017
Thank Eileen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Crown Liquor Saloon, responded to this reviewResponded 27 December 2017

Eileen B, thank you so much for the positive review!

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Reviewed 23 December 2017

If you get within 100 miles of Belfast, make a detour to this place. Built in 1820, NOTHING has changed except the staff! It has booths with call bells (not that anyone serves you these days!) and everythign is intact, all the fabulous carvings, stained glass, lamps, etc.. What they serve these days can be served anywhere, but not with such a smile coupled with panache. Order a Guinness and be transported back 200 years....

Date of visit: December 2017
    • Value
    • Service
    • Food
Thank TheSkeptic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager A, Manager at The Crown Liquor Saloon, responded to this reviewResponded 27 December 2017

Hi, thank you for taking the time to leave a review for us at The Crown Liquor Saloon. We're happy we could meet your expectations!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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