My girlfriend and I visited this place for the first time.
The food itself was okay and quite tasty.
The service was terrible.
As we walked in the door to 4 members of staff stood around chatting (I don’t have an issue with that), we were not greeted with any smiling faces. We asked to be seated outside on the balcony, which seemed like it hadn’t been cleaned in many months. There were large spider webs with many spiders, inches from our table.
We were sat down for around 20 minutes and no body came to took our drinks or food order. I had to go inside to the counter to ask to be served, again the staff were stood around chatting to each other. The waitress wasn’t rude but definitely not friendly either.
When our drinks arrived, my girlfriend asked for a straw. 5 minutes later, it did not arrive. I asked again. It did not arrive. When the food came, we asked for the straw again, the person that brought the food over told another member of staff to get it at which point she proceeded to take someone else’s order rather than grab the straw which would have taken 15 seconds. I had to go inside and get one from the bar myself.
The food was okay as I said, other people were being asked if they wanted Parmesan on their pasta, I was not asked for mine.
After we had finished eating, the plates were left on our table for over 15 minutes with plenty of staff walking past without a care.
We had to ask someone to come over for the bill.
My girlfriend and I eat out quite a lot and I can not remember the last time the service was this bad and the staff (all that we interacted with) were this unfriendly.
7/10 for food
0/10 for cleanliness
0/10 for customer service
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