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All reviews lovely hotel historic building haddock coaching inn high street four poster bed birthday treat no lift excellent location car park excellent stay near future nice room would stay again nothing too much trouble centre of town short break
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Reviewed 11 July 2018

Fab staff,all really friendly and helpful.In such a good location too.Outside space needs work as we are non smoking and it was impossible to sit where smokers didn't affect us.Good coffee which is so important to us !

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ccowar638524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe L, General Manager at Castle Hotel, responded to this reviewResponded 12 July 2018

Thank you for your fantastic review and as always your feedback will be used by the company to help to direct its future development plans! We all look forward to welcoming you back very soon!

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Reviewed 11 July 2018 via mobile

Stayed here in July 2018.
Staff were all ready to please, nothing was too much trouble.
Nice to relax in the bar with views of holiday makers walking by.
Room seemed a little dated, but considering the age of the building the decor was clean and welcoming.
Would definitely stay here again.
Thanks for making us all feel welcome.

Date of stay: July 2018
Trip type: Travelled on business
Thank tonew457
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe L, General Manager at Castle Hotel, responded to this reviewResponded 12 July 2018

Thank you for your fantastic review! Great to read our team impressed! You’ll be pleased to read that the hotels constant programme of refurbishments are continuing again this winter, with our last 10 rooms to get the brand new upgrades being finished......until we start all over again!! Hopefully more of a reason for you to come back and see us again soon!

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Reviewed 9 July 2018

We stayed for one night as a birthday celebration & had a superior double room, which was very nice, complete with creaky floorboards as you would expect from a building of this age. Staff were very attentive with nothing too much trouble & the food in the restaurant was excellent. A wonderful experience overall, thank you all.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nmille934781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe L, General Manager at Castle Hotel, responded to this reviewResponded 9 July 2018

Thank you for your fantastic review! The team love making regulars and it looks like we’ve done just that! We all all look forward to welcoming you back very soon!

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Reviewed 8 July 2018

Reception and senior staff very helpful, young restaurant staff could do with some training in basics. Room comfort fine, even in the standard ones at the back; but be advised that with bedrooms on 2 floors there is no lift (staff happy to help with baggage.) Dog-friendly in bedrooms and bar area. Breakfast food was excellent, but dinner was mostly a disappointment after previous experience here with a first-class chef onsite, now sadly absent.Onsite parking which is an asset in Conwy, but a real challenge to drive through a very narrow entryway into the parking area at the back.

Date of stay: July 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank pickytraveller2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe L, General Manager at Castle Hotel, responded to this reviewResponded 9 July 2018

Thank you for your great review! Sorry to read our evening menu was not quite as last visit, we do change it regularly and Leigh has been with us for 8 years as our head chef so we do hope his next menu impresses when we see you again! Once again, thank you for your repeat custom and valued feedback!

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Reviewed 8 July 2018

A wonderful gem of a place and oh so dog friendly. Everything about this hotel was excellent. The service, the staff, the location was spot on. The only problem we had, which was not the hotel’s fault, was the weather, far too hot and no air conditioning which made sleeping almost impossible. We had the window open but the seagulls were so noisy all night long. We will mostly certainly go again and stay. Conwy was beautiful.

Date of stay: July 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank KathStuart G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe L, General Manager at Castle Hotel, responded to this reviewResponded 9 July 2018

Thank you for your fantastic review! So great to read that you loved your stay! Thankfully our beautiful old building doesn’t experience such warm evenings very often and we all look forward to welcoming you back very soon!

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