Easy to find, lots of parking, friendly staff, quiet room. Had a lovely two night break. Would def go back. We walked into Salisbury but it look about 40 mins. Lots of buses but not so good at night. .
- Free Wifi
- Free parking
- Visit hotel website
Easy to find, lots of parking, friendly staff, quiet room. Had a lovely two night break. Would def go back. We walked into Salisbury but it look about 40 mins. Lots of buses but not so good at night. .
Thank you, we enjoyed our stay and felt welcome. Everything was as promised and we expected nothing more. The hotel is beautiful, the staff efficient the rooms and beds very comfortable. The restaurant next door was great too, very good food, service and atmosphere, great location. Overall stay was perfect would stay again and always recommend Premier Inn because you know what you are getting which is all anyone really needs for a night or two away from home.
Comfortable bed, good-size room, efficient service and good breakfast, all as we've come to expect from Premier Inn. But why oh why have they brought in a policy to restrict the sound on the TV to such a low level? I accept that it should be restricted after, say 10.30 and before 7.00, and maybe some limitation at other times is necessary if rooms can't be adequately sound-proofed. But the setting at level 15 was so quiet on most channels that it was impossible to hear the TV if lying on the bed - you had to sit at the workdesk just a foot or two from the screen. Of course no-one goes to a hotel in order to watch TV, but I like to watch at least the evening news when I'm travelling and it's really annoying not to be able to hear in comfort.
On a flying visit away from home for work. Lovely clean room, excellent desk and tv set up for me to work on and slept like a baby! Premier Inn beds are always comfortable in my opinion. Well done all!
When I had an issue with my booking on the day before arrival (I accidentally cancelled it rather then amended it) Mark on reception was very helpful. After explaining my position over the phone, he took ownership of my issue and said that he would see if he could reinstate the booking at the original rate. He said that would call
me back within 15 minutes, and came back to me in 10 with the problem resolved.
Unfortunately during my stay I had a very poor nights sleep due to the heating /air conditioning unit being on constantly with no option to switch off. When I complained to Laura on reception she was sympathetic and offered to refund my stay without any fuss.
Overall the level of service I've received has been superior to far more expensive hotels that I've stayed in and your staff at this hotel are excellent. Although my stay wasn't the best, I would still return as Laura gave me advice to specify the old building for future bookings to avoid a repeat of the issue.
If I have any general feedback, it would be to find a way to have heating/AC units that can be switched off as the noise they make are incredibly disturbing.
Nice rooms, clean and functional. Easy parking. Location was great for me as I was visiting a friend nearby but if you were going into the town centre then I'd maybe try somewhere further in. Staff were excellent though and I really couldn't fault it.