From start to finish the service and the high quality of the apartment was brilliant. Slept 6, accurately described on the booking site and looked exactly like the images displayed. We are definitely going to book again. Amazing stay!!!!!!!
The apartment was good, the price was not reasonable at all! the staff are rude and they didn't even helped us out with the bags! will not visit again
Booked this apartment on the 22nd May for a a few days break on 1st -3rd June. Was booked last minute as the previous apartment I had booked was no longer available. Sent them a text on Tues 30th May to say what time we would be arriving only to receive a reply saying that they had had some damage to the apartment and that it might not be available and will need to look for alternative accommodation! Two days before we arrived...really. When would they have told us if I had not sent them a text. Ended up having to pay out for hotel accommodation as there was nothing else available. Not impressed at all...not even had so much as an apology! Would definitely not recommend anyone takes the risk of booking this place.
we booked two apartments which the landlord placed together. When we arrived we were greeted and shown to our apartments which were truely lovely. They were furnished and kept really well, we couldn't of asked for more in the welcome pack. Everything was catered for, the breakfast selection was great, cereals, bread, eggs and even real milk (not the silly little sachets you usually get.) We had everything we needed for our overnight stay and if we come back to Leeds we would certainly choose shepherd apartments again!