Great hotel. Well maintained. Much character. Great restaurant. Great bar. Typical English small town parking lot — nearly impossible for an American. We spent two nights even though we planned to stay only one.More
- Free Wifi
- Free Parking
Great hotel. Well maintained. Much character. Great restaurant. Great bar. Typical English small town parking lot — nearly impossible for an American. We spent two nights even though we planned to stay only one.MoreShow less
Thank you for your recent review, especially good to hear that you extended your stay because you liked the hotel so much!! Glad that you had a great time !
A really beautiful old building. In the heart of Arundel. Our room had beautiful views of the wonderful castle. Excellent friendly staff. Really tasty breakfast, lots of choice. Our only complaint was that our room seemed in need of love and attention. Bathroom needed attention. A good clean and refit. Also the room needed a good clean. Although bed was very comfy. Excellent night sleep.
Thank you for the recent review, we are working on the cleanliness side of things and putting the love back into our rooms and making sure they are back to their best standard. We hope that on your next visit you will see the marked improvement .
Hotel was in good location. Staff very good. Feature room large and good views of town but very expensive and bathroom not very clean and desperately needs refurb. Breakfast good. Arundel lovely town.
Thank you for your recent review, thank you for your kind words regarding the team as they are a real asset to the business. We are working hard on the cleanliness of the rooms and refurbishing the rooms. We hope you return and see the improvement
This hotel charges top prices for the area and really does not deliver to a standard that warrants it. I stayed in the annex which is supposed to be their premier area but the carpet was dirty and the place just felt it could do with a good clean. Staff were friendly but not over helpful. There are a lot more places in Arundel that are better value.
Thank you for your recent review, I'm sorry to hear that you found that we didn't fulfil the standards we expect of ourselves. We are working hard on your suggestions and hopefully on your return you will notice the difference.
Comfortable accommodation in great central location. New craft beer bar - Norfolk Tap - serving locally brewed beers and locally produced gins a great addition. Really comfortable room. Attentive service in restaurant. Breakfast service could be improved. Generally staff very helpful and efficient.
Thank you for your recent review. Glad you enjoyed the Tap bar and you found the room comfortable. Thank you for the kind words in regards to the team. We look forward to welcoming you back
Hotel is in middle of Arundel great for castle car big but very full most of the time
Staff friendly hotel clean and good decor
Breakfast good choice but pet hate do it yourself toast queue and slow toasters
Poached eggs hard
Evening meal very good and tasty
Bar prices a bit high
But a very nice stay
Thank you for your recent review, glad yopu had a nice stay and thank you for the feedback and we will try and work on the issues with breakfast.