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Savings alert! 18% below average rates

The price you found is 18% lower than this hotel's average rate of US$122/night.

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    Reviews (1 434)
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    Show reviews that mention
    All reviewsold coaching innhigh streetthird floorexcellent locationbreakfast roomnight breakcentre of townarundel castlecentral locationlovely hoteltop floorold buildingmain buildingshort breakantique shopscooked breakfastfour poster bed
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    22 - 27 of 1 434 reviews
    Reviewed 3 weeks ago

    A really beautiful old building. In the heart of Arundel. Our room had beautiful views of the wonderful castle. Excellent friendly staff. Really tasty breakfast, lots of choice. Our only complaint was that our room seemed in need of love and attention. Bathroom needed attention. A good clean and refit. Also the room needed a good clean. Although bed was very comfy. Excellent night sleep.

    • Stayed: June 2018, travelled as a couple
      • Value
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      • Sleep Quality
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    Review collected in partnership with this hotel
    Thank ameach591267
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Mark M, General Manager at Norfolk Arms Hotel, responded to this reviewResponded 2 weeks ago

    Thank you for the recent review, we are working on the cleanliness side of things and putting the love back into our rooms and making sure they are back to their best standard. We hope that on your next visit you will see the marked improvement .

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 3 weeks ago

    Hotel was in good location. Staff very good. Feature room large and good views of town but very expensive and bathroom not very clean and desperately needs refurb. Breakfast good. Arundel lovely town.

    • Stayed: June 2018, travelled as a couple
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    Review collected in partnership with this hotel
    1  Thank 501 510
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Mark M, General Manager at Norfolk Arms Hotel, responded to this reviewResponded 2 weeks ago

    Thank you for your recent review, thank you for your kind words regarding the team as they are a real asset to the business. We are working hard on the cleanliness of the rooms and refurbishing the rooms. We hope you return and see the improvement

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 3 weeks ago via mobile

    This hotel charges top prices for the area and really does not deliver to a standard that warrants it. I stayed in the annex which is supposed to be their premier area but the carpet was dirty and the place just felt it could do with a good clean. Staff were friendly but not over helpful. There are a lot more places in Arundel that are better value.

    Stayed: May 2018, travelled on business
    Thank Neill24
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Mark M, General Manager at Norfolk Arms Hotel, responded to this reviewResponded 2 weeks ago

    Thank you for your recent review, I'm sorry to hear that you found that we didn't fulfil the standards we expect of ourselves. We are working hard on your suggestions and hopefully on your return you will notice the difference.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 3 weeks ago

    Comfortable accommodation in great central location. New craft beer bar - Norfolk Tap - serving locally brewed beers and locally produced gins a great addition. Really comfortable room. Attentive service in restaurant. Breakfast service could be improved. Generally staff very helpful and efficient.

    • Stayed: June 2018, travelled solo
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    Review collected in partnership with this hotel
    Thank robertmL4151CJ
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Mark M, General Manager at Norfolk Arms Hotel, responded to this reviewResponded 2 weeks ago

    Thank you for your recent review. Glad you enjoyed the Tap bar and you found the room comfortable. Thank you for the kind words in regards to the team. We look forward to welcoming you back

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 3 weeks ago via mobile

    Hotel is in middle of Arundel great for castle car big but very full most of the time
    Staff friendly hotel clean and good decor
    Breakfast good choice but pet hate do it yourself toast queue and slow toasters
    Poached eggs hard
    Evening meal very good and tasty
    Bar prices a bit high
    But a very nice stay

    Stayed: June 2018, travelled as a couple
    Thank Pat780
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Mark M, General Manager at Norfolk Arms Hotel, responded to this reviewResponded 2 weeks ago

    Thank you for your recent review, glad yopu had a nice stay and thank you for the feedback and we will try and work on the issues with breakfast.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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