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“Excellent”
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 6
Stratford-upon-Avon, Warwickshire, England

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Mares831
Wolverhampton, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent”
Reviewed 1 January 2018 for a stay in December 2017

Stayed for two nights for New Year. Spotlessly clean ,well equipped comfortable lovely and warm on arrival. Absolutely no complaints.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Jan 2018
We are delighted you had a good time
Happy New Year
Jennifer
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stephanie...
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very disappointing-dont stay here!”
Reviewed 12 April 2017 for a stay in March 2017
2
people found this review helpful

Stayed here for 2 nights and very disappointed. Definitely not luxury unless you call luxury not hot enough water for shower or bath, boiler which had a sign saying thermostat due to be replaced, rubbish bin in house with old recycling in it, bin on balcony area overflowing with rubbish, dirty fridge/freezer, uncomfortable sofas in living area and generally shabby all over. Was also very noisy day and night. Wouldnt stay again and wouldnt recommend this accomodation

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
13 Apr 2017
Hi Stephnaie
We are extremely disappointed that you did not enjoy your stay at our Apartment.
We placee great importance in providing a good service to our clients.
On hearing from you on your first night about the water temperature,we arranged for our plummber to call and investigate the situation.
He found everything to be in full working order.and I personally checked the water situation and found it to be normal.
As you are aware ,our Apartment can accommodate up to six people and we have had that many on a number of occasions and have not received any comments about the temperature or quantity of hot water.
Although you requested a discount due to the water temperature ,we did not this request to be reasonable.
The Apartment is advertised as a town centre location which naturally implies a certain amount of noise due to traffic.
Once again,we are sorry you did not have a good time
Best regards
Jennifer
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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