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All reviews honesty bar single room farnham road town centre small hotel train station fresh milk trouser press breakfast was delicious wet room friendly welcome fruit salad comfortable bed small room main road within easy walking distance convenient location
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Reviewed 21 February 2016

Have stayed here a few times before and this was the best stay. We had a lovely room in the new part of the building, it was quiet and cool, and the bed was very comfortable. Staff were helpful and breakfast was perfection. Booked direct with Asperion, suggest you do that as you can discuss which room would be suitable for you. Will stay here again.

Date of stay: February 2016
Trip type: Travelled as a couple
1  Thank lovesholidies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asperion_Team, Receptionist at Asperion, responded to this reviewResponded 22 February 2016

Dear Guest,

thank you for taking the time to write to review our hotel on tripadvisor.

We are pleased that you found your room to be quiet and comfortable, we try our hardest to accommodate guests requests so we can make their stay with us enjoyable.

Thank you for commenting on the helpful staff, and the Breakfast, all Free Range and Local produce is used, so we're delighted that you enjoyed it.

We look forward to seeing you again should you ever stay in the Area,

Kind Regards,

Rachel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2016

We arrived with reasonably high expectations, after reading reviews on here, and we weren't disappointed. We had requested a quiet room and were given one. The room was small but had everything we needed. It was exceptionally clean and the bed was very comfortable. The highlight though, has to be the breakfast. We booked direct so it was included in the very reasonable price. It was delicious and cooked to perfection. We had only booked the hotel as we were going to a specific event but will definitely be back to explore the area. I can't end without mentioning the incredibly efficient and friendly staff. Thank you for making us so welcome and making our stay so pleasant

Date of stay: February 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank RachelMacShanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asperion_Team, Receptionist at Asperion, responded to this reviewResponded 22 February 2016

Dear Rachel,

Thank you for spending your time to review our hotel.
We are delighted that you found your room to be as requested, and that we met your high expectations.

The staff at Asperion work our hardest to make guests stay as comfortable as possible, so commenting on how friendly we are is appreciated.

The breakfast at the Asperion is something we are very proud of, having free range and local produce is very important, so We're glad that you enjoyed it.

We hope to see you soon, if you should ever visit the area again.

Kind Regards,

Rachel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2016

Received a lovely welcome on arrival. Reception most helpful and as I was new to the area he printed off a local map for me.
The room was immaculate and very comfortable. The facilities were great and my room was very quiet as it was at the rear of the building.
Only sorry I couldn't stay for breakfast. It sounded lovely and I was certainly tempted with the offer of locally produced produce being used. Thank you Asperion I really enjoyed my stay and hope to come back. Josephine H

Date of stay: February 2016
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Josie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asperion_Team, Receptionist at Asperion, responded to this reviewResponded 22 February 2016

Dear Josephine,

We are glad to hear that you found your welcome here warm, we pride ourselves on our customer service, so its always nice when this is picked up on.

We're delighted that you made use of the facilities and found your room to be comfortable.

We hope next time your in the area you choose to stay with us, and are able to stay for our free range breakfast as this tends to be one of the highlights of our hotel.

We look forward to seeing you soon,

Kind Regards,

Rachel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2016

From the moment we arrived the personal service, helpfulness and politeness was so impressive we had already shared with friends and family! The best asset of this property is the staff - Marian in particular was exceptional!

Date of stay: February 2016
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Lornamullen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asperion_Team, Manager at Asperion, responded to this reviewResponded 22 February 2016

Dear Lorna,

Here at Asperion we aim to give the best customer service we can. So we would like to take this opportunity to thank you for picking up on the helpfulness of our staff.

We also thank you for sharing your experience with family and friends, and also tripadvisor!

We hope to see you again!

Kind Regards,

Marian

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Reviewed 14 February 2016 via mobile

Had a fantastic stay. Close to the centre of Guildford and train station. The room was clean and spacious and good value for money. Bed was very comfortable. Staff were very friendly. Breakfast was great, well cooked fresh organic produce. Would definitely stay again. Thank you for a great weekend.

Date of stay: February 2016
Trip type: Travelled as a couple
Thank Emma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asperion_Team, Receptionist at Asperion, responded to this reviewResponded 16 February 2016

Dear Emma,

Thank you for taking the time to share your experience on tripadvisor.

We are glad that you enjoyed the breakfast, and found your room to be clean and spacious. Here at Asperion we pride ourselves on our free range breakfast, and cleanliness of our hotel.

We are happy that you found your stay enjoyable, and the staff here friendly, customer service here is of the up-most importance.

We hope to see you again soon.

Kind Regards,

Rachel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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