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“Terrible Service.”

Pitcher & Piano - Reading
Ranked #120 of 707 Restaurants in Reading
Certificate of Excellence
Price range: US$5 - US$17
Cuisines: British, Bar
More restaurant details
Restaurant details
Good for: Business meetings, Groups
Dining options: Breakfast, After-hours, Reservations
Description: British Restaurant and Bar. With our fresh food, great cocktails, beer and excellent service we're the perfect destination for any occasion.
Reviewed 13 September 2018 via mobile

Ordered two drinks and some snacks from the barman, received one then he decided to serve his ‘friends’ before serving the next drink.
Then continued on his mobile phone before thinking about serving the snacks.
Give this place a wide birth!

Date of visit: September 2018
Thank DarenWebb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 - 21 of 239 reviews

Reviewed 8 September 2018

we had a really nice lunch,to celebrate my birthday, here last Friday.
The service we received from Jamie,was second to none,well done.
The food was very well cooked,and plenty of it.
Lot's of larger beers to chose from too.

Looking forward to a return visit soon.

Date of visit: September 2018
    • Value
    • Service
    • Food
Thank rob_dumville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamesLetherbarrow1, General Manager at Pitcher & Piano - Reading, responded to this reviewResponded 9 September 2018

Good afternoon Rob.

Thank you very much for your feedback. We're glad you enjoyed your visit with us at Pitcher & Piano. I shall pass your praises on to Jamie, he will be thrilled with the compliment. Just to give you a heads up, we're changing a few beers and ciders over, we all love variety.

We look forward to seeing you again in the near future.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2018

Always enjoy dropping in for a beer.
I think this bar has a great atmosphere and the staff are always friendly. The location is also great in the town center. I would say one of the best bars in Reading and definitely worth a visit.

Date of visit: August 2018
    • Value
    • Service
    • Food
Thank Johnredd2672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamesLetherbarrow1, General Manager at Pitcher & Piano - Reading, responded to this reviewResponded 30 August 2018

Thanks John!

Such a wonderful review- see you soon I hope!

James

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Reviewed 13 August 2018

Had a good lunch there today - group of seven friends. Food and drinks all good quality and served politely and promptly. Unfortunately both the coffee machine and the real ale pumps weren't working, but I can't blame mechanical failures on the staff, who were as helpful as possible.

Date of visit: August 2018
    • Value
    • Service
    • Food
Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamesLetherbarrow1, General Manager at Pitcher & Piano - Reading, responded to this reviewResponded 20 August 2018

Thank you so much for your kind words! As it happened both the coffee machine and the ales were back up to working order shortly after you left- you will have to come again to try them both!

Kind regards

James

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Reviewed 5 August 2018 via mobile

We popped in for a roast before heading home after a weekend in Reading. The restaurant was quiet at 12pm and we were quickly seen to. We ordered a roast and drink each and it was brought to our table fairly quickly.

Good quality food and brilliant service made us feel very welcome. The waitress was attentive, asked us about our plans and talked to us for a while which we really liked.

We would visit again if back in Reading to try their other dishes and more cocktails.

Date of visit: August 2018
Thank amygwox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamesLetherbarrow1, General Manager at Pitcher & Piano - Reading, responded to this reviewResponded 6 August 2018

Thank you so much for your kind words- I will pass them onto the team, they will appreciate haring the good feedback!

We hope to see you again soon.

James

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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