This hotel looks so tired. It is based on a lovely old building and should be so much better. I also think the owners could get their staff to have better manners. I booked a lady in last week. The receptionist was unsmiling and announced "only the guest could go to the room". I understand that they might think that someone might try and sneak in a second person but it could be handled politely. I would have liked to carry her bags up for her. None of it felt welcoming. Shame really because it was a good price and it's well located for Reading Town Centre.
- Free Parking