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“Wonderful cottage in the heart of Whitby”
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126 reviews
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Cottage -
3 Bedrooms, 1 Bathroom, Sleeps 6
Whitby, Scarborough District, North Yorkshire, England

Reviews from our community

Excellent - based on 126 reviews
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Reviews from our community

1 review
“Wonderful cottage in the heart of Whitby”
Reviewed 6 November 2019 for a stay in October 2019

We stayed for the 2019 Tomorrow's Ghost festival.
Everything was great with the accommodation and I usually worry about being cold in Whitby at this time of the year. Absolutely not the case here.
All of us who stayed here felt it was one of the best places we have stayed in the 10 years we have been collectively coming to Whitby for Goth weekends.

On a personal preference level only two minor things made this less than a perfect score.
The lighting throughout is not good for makeup and we had to improvise to be able to get ready properly in the evenings.
In general there could be more space for storing things like your clothes and makeup etc so you can unpack properly.
But as I said these do not detract from the overall great impression and we all felt that we would want to stay here again in future.

Date of stay: October 2019
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
9 Nov 2019
First thank you for a wonderful review always appreciated.
We have upgraded the wattage in regard to the lounge and added a spot light to the kitchen recently. We will plan to include the bedrooms now you have pointed this out thank you.
In regard to storage there are drawer units in all bedrooms and shelves in the wardrobes which have always been adequate but perhaps on Goth Weekends guests may bring along more items than normal.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 4 Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Location couldn't have been better for our needs”
Reviewed 4 November 2019 for a stay in October 2019

My family and I just returned from a quick trip to Whitby and stayed at the Gulls Cry Cottage. The cottage is perfectly located in the downtown and is only a few minutes walk to anything in the harbor, convenient to shops and restaurants, and less than a 15 minute walk across the bridge to the Abbey. Despite being downtown, the cottage is quiet as it was set off the main street behind a gated area with a nice outdoor space and felt very private. The location couldn't have been better for our needs.

The cottage itself is cozy, with nice appointments and comfortable beds as pointed out in other reviews. While the kitchen and living room might be tight for more than 4 people, the cottage had enough room to spread out we didn't feel on top of each other. There was also a nice-looking outdoor space and bonus room if you were there in the summer to enjoy it.

The only issues we had concerned finding the street and the lack of nearby parking. Note you need to proceed on Flowergate past Brunswick despite the fact it looks one way. There are no parking spots at the cottage, and because it is downtown there is no street parking nearby either. While the owner includes a parking disc for on street parking, we couldn't find anything nearby and ended up parking in a paid lot several blocks away.

All in all we enjoyed our time here, and easily recommend Gulls Cry Cottage for a short-term stay. Had we stayed longer, the inconvenient parking might have been a bigger issue but it was certainly manageable.

Date of stay: October 2019
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 Nov 2019
Thank you for the review always really appreciated.
Parking can be a slight issue in Whitby around main events such as Goth Weekends if not arriving early, hence allowing early checkin whenever possible, other times it's never been an issue for guests.
From end of October to March the on-street Parking Meters are taken out of service and parking is free. The Parking area opposite the Cottage is payable but free from 7pm - 9am all year round.
Gulls Cry Post Code is in the wrong place on Google Maps despite my reporting it several times so I use Cliff Street Post Code taking you straight to the door, which I always warn guests about this.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Goth Weekend”
Reviewed 30 October 2019 for a stay in October 2019

This was our 2nd year staying at this lovely cottage. It's got everything you need and is well located within a 2 min walk to pubs and shops.

It is very clean and cosy, with 2 lovely double bedrooms and 2 singles in the loft. Ideal for a party of 6.

I would highly recommend staying here and we will defo stay here again in the future.

Date of stay: October 2019
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Nov 2019
Superb review really appreciated letting future guests know we have repeat guests who love Gulls Cry
Thank you so much
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halifax, United Kingdom
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Beautiful well loved cottage”
Reviewed 19 October 2019 for a stay in October 2019

What a beautiful well loved house. The owner has obviously spent a lot of time money and effort into making this a homely cozy place to stay. All fixtures and fittings are of a high quality. Ignore the last reviews around not feeling welcome and penny pinching! People have commented on notes left around the house. We did not interpret these as a negative but more reminders ie about the heating. It is impossible to please everyone but it is obvious the owner has tried. The cottage was lovely and clean and well equipped. I have never slept in a comfier bed. All of the party commented on what a great night sleep they had! We didn’t use the fire as we found the cottage warm enough without but I can imagine how cosy it would be with it. The cottage could not be in a better location literally around a 2 minute walk down hill to the sea front. We couldn’t park directly outside the cottage however we could park for up to an hour directly outside to unload our bags and moved the car after. People need to remember when these houses were built people didn’t have cars and the roads are very narrow so can’t expect to be able to park right outside. However there is a car park opposite (chargeable) if you want the convenience. We will definitely be returning! The owner is lovely and accommodating and responded to all my queries in a timely manner. Please don’t let the only negative review put you off. You would be missing out on a lovely reasonably priced property . De you next year Gulls Cry

Date of stay: October 2019
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Oct 2019
A lovely unpromted and appreciated review so quickly written after our first negative review for many years.
Thank you so much for pointing out the benefits of Gulls Cry and how we manage it.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
150 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 3 October 2019 for a stay in September 2019
person found this review helpful

This could have been a 4 or 5* review. The cottage is in a great location in the centre of Whitby. It's picturesque, and the kitchen is well stocked with crockery and cooking utensils. There's a pleasant outdoor space, and the beds are comfortable. Significant effort has been put into refurbishing and decorating the property. The pricing is reasonable with respect to other similar properties in Whitby. But we just didn't feel welcome - it certainly was not a home from home.

The entrance into Gull's Cry cottage is a heavy gate, in front of which has been positioned a holly bush, which it is impossible to manoeuvre past without getting pricked. It kinda set the tone for the stay - you're not really welcome here. Before arrival, we had already been charged an additional £40 to add an extra guest to the party (even though the website suggests that the price is for renting the cottage, not per head; we were still less than full occupancy, and the additional guest was sharing a bed so there wasn't even more bed linen to wash) - the owner took this opportunity to tell us that he wished he'd charged us more anyway. We had declined to hire towels at £5 a person - this is the only holiday cottage I have ever stayed in, and I stay in two or three a year, where towels were not provided - wear and tear, I'm afraid, is part of the holiday cottage business model. There weren't even hand-drying facilities in the bathroom.

A comprehensive welcome guide provided a long list of do's and mostly don'ts - information that was supplemented by the passive-aggressive notes dotted around the property telling us not to use the curtains, or the door, or allow children to stand on the furniture. Firelogs had been provided for the logburner - at a cost of £2 a log. Someone had furiously scribbled out the sentence in the welcome manual that said the first log was complimentary. Two half-used loo rolls were provided for the 5 of us for the weekend - the cleaning instructions make it clear, that however long your stay or however many people, the ration is one loo roll and one spare - we didn't even get that.

The cottage was clean - probably as a result of the two page cleaning instructions left for cleaners, which focused as much on a forensic examination of the property for damage as the cleaning routine. It was reasonably furnished. However, the kitchen wasn't large enough to comfortably seat 6 people (which meant that some of the chairs sat awkwardly in corners of the living room) and one of the double beds was so large that it was near impossible to get past the bottom of it to leave the room at night. The beds were comfortable but the duvets extremely thin.

The cottage was well-positioned in the town centre. It was difficult to find a parking spot - we were parked a mile away on a quiet weekend. We paid £100 deposit, which was supposed to be returned within two weeks - however, the owner suggested we post a tripadvisor review before returning the deposit, and took more than two weeks to eventually return the deposit (which was returned in full). As a 6-bed cottage with only one bathroom, you might expect this to be a family-friendly holiday cottage - however there is not one pen, or coloured pencil or crayon, not one toy, not one book, or even a pack of cards - the only board game is "Dirty Words".

This could have been a marvellous stay in a lovely cottage in an ideal location. What ruined it was the sense that we were an inconvenience to be tolerated by the owner, that every opportunity to charge us a little more or fine us for a transgression would be taken, and that the basic facilities - loo roll, towels - would not be provided.

I was not the person who booked this accommodation - my friend booked on behalf of our party of 5 - we stayed for 2 nights over a weekend, and would recommend Whitby as a great destination for a weekend break.

Date of stay: September 2019
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Oct 2019
It's a relief that we have over 140 5 Star reviews over 3 sites, 105 on this site alone.
We always welcome and act on constructive criticism or suggestions but sadly no matter how much effort is put in you cannot please everyone.
In regard to the security deposit, this could not be returned as we were not given bank details that were requested. We strive to return deposits in a timely manner but on this occasion it was not possible.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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