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Review of Quayside Mews

Lounge/Dining area of Quayside
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Lounge/Dining area of Quayside
Quayside Bathroom A view of Quayside
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Very good
5 reviews
Lounge/Dining area of Quayside
Quayside Bathroom
A view of Quayside
Second bedroom at Quayside
Master bedroom at Quayside
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Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 4
Norwich, Norfolk, East Anglia, England

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Very good - based on 5 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice place, very dissapointing service”
Reviewed 28 January 2016 for a stay in August 2015
people found this review helpful

The apartment is nice, very well located, and by the riverside. Quiet area but 5 minutes walking from the town center. However, there is a lack of very simple home stuff (just two tea spoons, no frying pan, no tablecloth, etc); moreover the wc cistern tank had a loud noise after the flushing, every time; the backyard door was blocked and the clean was pretty defective, in general. Nevertheless, the main problem is the owner. She simply cheats people. Firstly, she was disappeared when we arrived to the apartment; impossible to contact her (it was at 8.30 pm) when we arrived and founded no place to leave our car. She normally rents the same car park place for two people at the same time. Indeed not just one time, but systematically. We had several problems with different guests during our 15 days stay. A couple of times we suffered a very embarrassing situation, when both of us tried to keep the car parked in the assigned place. The owner did nothing about it. In addition, despite she sent us a cleaning lady after our initial complaints (very poor), and granted us some kitchen stuff (very, very poor), she directly ignored us in the rest of issues. Fifteen days hearing the cistern noise, even when the upstairs apartment flushed their tank at any time in the night, fifteen days with just one plastic tablecloth and with a very hard smell, cooking all the dishes in a “wok”, etc, etc. in short, it is a pitty that this nice apartment have this deplrable service.

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Travelling group: Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   No.
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