We are (should say, were) frequent diners at UNO in Pimlico and have always enjoyed the food but there there is a new manager who is abrupt and not at all helpful. We had to wait over one hour for our main course and when we complained rather than apologising, he rudely argued that it was only 40 minutes! We arrived at 9.15 pm. The restaurant was not particularly busy and more people were seated while we waited. The kitchen would definitely benefit from additional staff. I would also suggest that fresh flowers replace the rather dead ones on the bar.
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