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All reviews central line tube station hi express london underground clean rooms per night the breakfast area the wi fi breakfast was included first floor comfortable bed public areas business trip five minute walk short stay stayed here for one night cereal
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Reviewed 24 October 2017 via mobile

Ok hotel pretty drab by holiday inn standards. Rooms in need of decorating. Location not too bad plenty of restaurants near by but on a dual carridge way so pretty noisy. Probably wouldn't stay again. Only time I've had an issue with payment at a holiday inn. Usually payment always taken care of by the company but this time they lost the confirmation details. Was sorted eventually but was still a hassle after a full shift

Date of stay: October 2017
Trip type: Travelled on business
Thank Co-opMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express London-Newbury Park, responded to this reviewResponded 8 November 2017

Dear Co-opMatt,

I would like to thank you for taking your precious time to write a review regarding your stay with us. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate your feedback. However, we apologize the quality of the room received and the hotel facility fell below of your expectations. We also apologize for the inconvenience the billing process may have caused you. I have alerted the hotel management about your concerns so that necessary improvements will be taken, as we work very hard to ensure our facilities and guest services are superior.

Once again, thank you for staying with us. We hope that you will give us another opportunity to pamper you with exceptional service and accommodation on your next visit.

Sincerely,

Grace P.
Case Manager
IHGService




Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2017

An excellent place to stay if you're a non-smoker (otherwise you'll find out why this is the 5th windiest spot on the planet after Cape Horn, the north-west summit of Anapurna, the central plateau of Antarctica and Cork Airport). Seriously, though, it's good in all departments for its (London) price band: clean, well managed, guest-friendly. I stay there whenever I'm in London. A short walk to Newbury Park station and 40 minutes into the West End on the Central Line.

Date of stay: October 2017
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jeffrey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2017 via mobile

Was working a night shift and this hotel was in the perfect spot as I was going to Romford. Decent price for where it is, breakfast included and parking is £5 for 24 hours.
Lots of takeaway nearby and petrol station next door.
Clean rooms with decent Wifi.

Date of stay: September 2017
Trip type: Travelled on business
Thank Kemeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017 via mobile

The hotel offered peaceful experience. It is located very close to the A12. The double room was clean and spacious. The en suite bathroom was well maintained. Unlike many other hotels the double bed was actually double.

Be mindful of parking. It costs £5 for the night. And a deposit of £25 must be prepaid. This is refundable.

The breakfast was included too.

Date of stay: September 2017
Trip type: Travelled as a couple
Thank theycallmeayesha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2017 via mobile

First of all I drove and the car park had plenty of space & at £5 per night very reasonable. Check was easy and friendly staff. Room was better than I expected for a holiday inn express. Free breakfast was lovely with plenty of choice and even a decent coffee - will definitely stay here again in the future when working in the area

Date of stay: September 2017
Trip type: Travelled on business
1  Thank Cme80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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