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Sally B
Los Angeles, California

Elegant apartments and a great staff

5.0 of 5 bubblesReviewed 4 weeks ago
Accommodations at Thorney Court are elegant and beautifully maintained, but the real secret of Thorney Court's excellence is it's kindly, helpful, very professional staff.
Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheval Collection, Other at Cheval Thorney Court, responded to this review
Responded 4 weeks ago
Dear Sally B,

Thank you so much for taking the time to share a review of your most recent stay at Cheval Thorney Court with the readers of TripAdvisor. Thank you especially for your kind comments about the team. We are all delighted that you had an enjoyable time with us and felt well looked after.

It was a pleasure having you here again and we are all looking forward to welcoming you back soon! If we can be of any further assistance in the meantime, please do not hesitate to get in touch.

Yours sincerely,

Fergel Twomey
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews kensington gardens welcome pack hyde park two bedroom apartment lovely apartment highly recommend this property royal albert hall full kitchen concierge team home away from home kensington high street restaurants and shops weekend stay the location is perfect great place to stay walking distance luxury
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Reviewed 4 weeks ago

I traveled here with my toddler to meet with friends and family in the UK, the apartment was very spacious (particularly by London standards), decorated in a beautiful classic style, with all the modern conveniences.

The kitchen was fully equipped and the daily housekeeping made it a truely relaxing stay. The staff at reception are excellent at their jobs and made the trip even more comfortable. Washing machine and dryer made travelling with a small child a lot more convenient.

The location is great, close to High Street Kensington and a mere stone's throw from Kensington Gardens (about 10 mins walk to the Princess Diana Memorial playground for those with kids).

I'll definitely stay there again!

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sophie B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheval Collection, Other at Cheval Thorney Court, responded to this reviewResponded 4 weeks ago

Dear Sophie B,

Thank you very much for taking the time to share a review of your recent stay at Cheval Thorney Court. We are all delighted that you and your family had an enjoyable and relaxing time with us, and felt well looked after by the team.

It was a pleasure having you here and we are all very much hoping to welcome you back soon! If we can be of any further assistance in the meantime, please do not hesitate to get in touch.

Yours sincerely,

Fergel Twomey
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2024

We had not been to a Cheval residence for 5 years and switched to Thorney Court for security reasons. Not disappointed in any aspect. Exceptional staff, clean and everything worked.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Pamela H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheval Collection, Other at Cheval Thorney Court, responded to this reviewResponded 7 June 2024

Dear Pamela H,

Thank you so much for taking the time to share a review of your recent stay at Cheval Thorney Court with the readers of TripAdvisor. Thank you especially for your kind comments about the team. We are all delighted that you had an enjoyable time with us and felt well looked after.

It was a pleasure having you here and we are all very much hoping to welcome you back soon! If we can be of any further assistance in the meantime, please do not hesitate to get in touch.

Yours sincerely,

Fergel Twomey
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2024

I was traveling alone with my two daughters for a week to take some high school exams. As soon as we arrived they gave us a room upgrade, without asking for it, to the Penthouse which was exceptional and wonderful. Exquisitely decorated on the 11th floor, with a large terrace that looked like a garden and spectacular views. We had a vase with beautiful fresh flowers in the living room and a basket with products for the first days: coffee, sugar and salt, chocolates, cereals, bread, jam and butter and more things. The kitchen appliances are all top-notch: Miele. The beds, mattresses, duvets are wonderful. When we arrived they had placed all the purchases we had made through Amazon Fresh. The attention of the staff has been exquisite, both at the reception, the cleaning and the manager who was at the reception every day asking if everything was correct or if we had any needs. We have felt safe, cared for and welcomed in a luxury apartment in an exceptional location. At reception they have organized our car and taxi reservations every day, helping us at all times. We have felt this week as if we were at home. Without a doubt, the best stay and the best accommodation in London.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Evita R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheval Collection, Other at Cheval Thorney Court, responded to this reviewResponded 23 May 2024

Dear EvitaR,

Thank you so much for taking the time to share such a glowing review of your recent stay at Cheval Thorney Court. I am delighted to see that you and your daughters had a wonderful time with us and felt at home, safe and cared for. Thank you especially for all your kind comments about the team!

It was a pleasure having you here and we are all very much hoping to welcome you back when you are next in London. If we can be of any further assistance in the meantime, please do not hesitate to get in touch.

Yours sincerely,

Fergel Twomey
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2024

Wonderful stay at Cheval Thorney Court, Craig, Balwant, Sam and Avlon amazing, apt comfortable, local area full of lovely restaurants, can’t wait to come back. Definitely recommended and excellent to stay for short and long stay . We are frequent customers and when we come to London we like to stay at Cheval Thorney Court

Date of stay: May 2024
Trip type: Travelled as a couple
1  Thank michele p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheval Collection, Other at Cheval Thorney Court, responded to this reviewResponded 14 May 2024

Dear michelep,

Thank you very much for taking the time to share a review of your most recent stay at Cheval Thorney Court. I am delighted to see that you had a wonderful time with us, and thank you especially for your kind comments about the team!

It was a pleasure having you here again and we are all very much hoping to be able to welcome you back in the not too distant future!

Yours sincerely,

Fergel Twomey
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2024

Great hotel!!! Location was amazing and the staff was fabulous. Was next to Kensington Palace and 3km to Buckingham Palace. Everything was very walkable. Great restaurants and shopping nearby. Will absolutely stay here again the next time we are in London.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank John M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cheval Collection, Other at Cheval Thorney Court, responded to this reviewResponded 2 April 2024

Dear johnsmeade,

Thank you very much for taking the time to share a review of your recent stay at Cheval Thorney Court. I am delighted to see that you and your family had an amazing time with us and felt well looked after. Thank you especially for your kind comment about the team!

It was a pleasure having you here and we are all very much looking forward to welcoming you back when you are next in London. If we can be of any further assistance in the meantime, please do not hesitate to get in touch.

Yours sincerely,

Fergel Twomey
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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