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“Lovely ramen, friendly service”
Review of Wagamama

Wagamama
Ranked #5 409 of 25 458 Restaurants in London
Cuisines: Japanese
More restaurant details
Restaurant details
Dining options: Dinner, Delivery, Reservations
Description: Stratford westfield is more than a symbol of east london’s reinvention! The mix of indoor and outdoor spaces, the cafes, the restaurants, the entertainment, the boulevards, the public art – it’s all designed to make the time you spend here richer than your usual shopping trip. So after a hard day of shopping why not meet at wagamama westfield stratford. Sit back, relax and tuck into some delicious noodles. We offer asian food inspired by the flavours of japan
Reviewed 12 October 2018 via mobile

It’s been long I have not visit wagamama and the visit today is worth while. They always have good consistent in food quality, taste good as it should and friendly service with a from Silvia. The beef ramen was good (I do think it should have more noodles in it as I was I still hungry after that and I would order another bowl of ramen but I haven’t got enough time to do so)

Thank VinceH888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 301 reviews

Reviewed 23 September 2018

Excellent service and good food as always. I have to admit this surprised me given how busy it was in the restaurant but well worth visiting. Food as always was good and had the usual chicken katsu curry....friends also enjoyed it and despite being really busy, waiters were friendly and efficient.

    • Value
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Thank Claire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2018 via mobile

Come here nearly once a month minimum. Staff are friendly, even when busy and can’t knock the food. Always a good time service is quick even when busy

Thank lj13j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 28 August 2018

thanks so much for your review! it is fantastic to hear we have the pleasure of welcoming you with us so frequently + we are looking forward to seeing you again soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2018

We've eaten at This Wagamama Restaurant and many others in the past. Never had a complaint.
This evening was different. Out meals were served in reasonable time but my wife's meal was only just warm and cold round the edges. The staff were very polite and replaced it with another. This seemed to be ok but again it was only just warm underneath. My meal arrived piping hot. Great I thought but after eating the top layers I found mine only just warm underneath. Again, the plate was stone cold. We left the bottom half of both meals as we could be sure the meat had reached a safe temperature.
I complained and the manager was called - excellent manners. He apologised profusely and gave an acceptable discount on the bill.
I feel the plates need to be pre-heated. I would guess that either the cooking surface wasn't up to temperature or the food wasn't on it long enough. Possibly not tossed enough to ensure uniform heat or a trainee chef on.
We will use Wagamama again as I'm sure this was just a one off situation.

    • Value
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Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 21 August 2018

thank you for getting in touch to provide your feedback. we are sorry to hear of your experience but are however pleased to hear this was resolved in-house for you by the manager. we do hope to see you again in future

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Reviewed 8 August 2018 via mobile

Great customer service, always made sure to check if we needed anything, gave us suggestions and the food was great as usual.

Thanks Rene!

Thank sammariza93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wagamamahq, Guest Relations Manager at Wagamama, responded to this reviewResponded 9 August 2018

thanks for the review, we're glad to hear you enjoyed the food + felt the service was good!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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