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Ramil D
Al Jubail, Saudi Arabia

Would love to be book again this hotel in the future.

4.0 of 5 bubblesReviewed 31 Jul 2024
I would like to thank Wency and Oxana for the smooth check-in. They are very accommodating and kind in giving instructions and suggestions as to where to explore nearby (as i am a first timer) in London. The staff are friendly, and the location is just perfect. Near everything (restaurants, parks, bus stops). I was just a little bit shocked because there is no AC in the room, and I realised it was quite normal in London. It gets cold at night, though. I just opened the windows for fresh air.
Overall, the whole experience of staying in this hotel was great. The prize is reasonable and cheaper compared to other hotels nearby.
Date of stay: June 2024
Room Tip: There is no AC. But I heard you can request an electric fan. I'm not sure, though.
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Royal National Hotel, Guest Services / Front Office at Royal National Hotel, responded to this review
Responded 01 Aug 2024
Dear 239ramild,

Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay and found our location to be perfect for your needs.

We appreciate your kind words about Wency and Oxana. It’s wonderful to know that they were able to assist you smoothly and provide helpful suggestions for exploring London. We’ll be sure to pass along your thanks to them.

We understand that the lack of air conditioning can be a surprise, especially if you’re not used to London’s climate. We're glad to hear that opening the windows provided some comfort.

Thank you for your feedback on the room and overall experience. We’re delighted that you found our pricing reasonable and that you had a great stay. We look forward to welcoming you back in the future!

Best regards,
Sabina
Royal National Hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 31 July 2024

the hotel is incredible, I really enjoyed staying here.
In the breakfast you should have jugs on the tables instead of queing everytime for water. Jabir and Zubair were very helpful. jabir helped me with finding local attractions and helped me with WiFi and finding my Room.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Isaque C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Royal National Hotel, Guest Services / Front Office at Royal National Hotel, responded to this reviewResponded 1 August 2024

Dear 835isaquec,

Thank you for your kind words and feedback! We’re delighted to hear that you enjoyed your stay with us and found the hotel to be incredible.

We appreciate your suggestion regarding water jugs at breakfast and will certainly take this into consideration to improve our service.

It’s wonderful to know that Jabir and Zubair made such a positive impact on your stay. We’ll be sure to share your compliments with them, especially Jabir for his assistance with local attractions, WiFi, and your room.

Thank you again for your feedback, and we hope to welcome you back soon!

Best regards,
Sabina
Royal National Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2024

I wanted a place to read in the sun with a great coffee and I got just that. I well looked after by Christine at Blooms Pizza Cafe! Constantly making sure I had what I needed with a warm smile. The food is amazing and I couldn’t get enough of the coffee. Thank you Christine for all your help today you were amazing!

Date of stay: July 2024
Trip type: Travelled solo
Thank Lissy B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Royal National Hotel, Guest Services / Front Office at Royal National Hotel, responded to this reviewResponded 1 August 2024

Dear 336lissyb,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a relaxing and enjoyable experience at Blooms Pizza Cafe.

We’re delighted to know that Christine's warm service and attention made your visit special. We’ll be sure to pass along your kind words to her.

We’re glad you enjoyed the coffee and food, and we look forward to welcoming you back for more great moments.

Best wishes,
Sabina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2024

The experience at this hotel was wonderful. It is in a perfect location, with very clean rooms and a loving, attentive and wonderful staff. 100% recommended.

We would like to highlight the receptionist Mir, for her professionalism, closeness and kindness. Thank you so much and kisses from Spain 🥰!!!

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Natasha S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Royal National Hotel, Guest Services / Front Office at Royal National Hotel, responded to this reviewResponded 31 July 2024

Dear A9729BMnatashas,

Thank you for your fantastic review! We’re thrilled to hear that you had a wonderful experience at our hotel and that our location, cleanliness, and staff contributed to your enjoyment.

We’re especially grateful for your kind words about Mir. We’ll be sure to pass along your compliments to her; she will be delighted to know that her professionalism, warmth, and kindness made such a positive impact on your stay.

Thank you for the recommendation and for sending kisses from Spain! We look forward to welcoming you back in the future.

Kind regards,
Sabina
Royal National Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2024

The staff is the friendliest and most attentive I have ever found, especially Jannai. And the breakfast! We truly recommend it, it’s a buffet and you have many many options. And a 24h store for emergencies, if you need anything at night..Thanks again to all the staff!

Room tip: Don’t take breakfast from 8-9 because it’s going to be full!!
Date of stay: July 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank laurahZ2295RT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Royal National Hotel, Guest Services / Front Office at Royal National Hotel, responded to this reviewResponded 31 July 2024

Dear laurahZ2295RT,

Thank you for your feedback! We’re delighted to hear that our staff made such a positive impression on you, with a special mention for Jannai. It’s wonderful to know that you found our team to be the friendliest and most attentive.

We’re thrilled that you enjoyed the breakfast buffet and found our 24-hour store helpful for any late-night needs. Your recommendation and kind words mean a lot to us.

Thank you again for your feedback, and we look forward to welcoming you back in the future.

Kind regards,
Sabina
Royal National Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2024

Spent four nights. Great location and we had an excellent stay which was made even better by Jannai at reception who provided exceptional customer service, was attentive and, an excellent communicator and went above and beyond to help us and make our stay as good as it could have been!

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Campbell H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Royal National Hotel, Guest Services / Front Office at Royal National Hotel, responded to this reviewResponded 31 July 2024

Dear campbellh968,

Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with us during your four-night stay and that our location suited your needs perfectly.

We're especially delighted to learn that Jannai at reception made such a positive impact on your stay. Your kind words about their exceptional customer service, attentiveness, and communication mean a lot to us. We’ll be sure to share your compliments with Jannai and the rest of our team.

Thank you for choosing our hotel, and we look forward to welcoming you back for another excellent stay in the future.

Kind regards,
Sabina
Royal National Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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