The experience at this hotel was wonderful. It is in a perfect location, with very clean rooms and a loving, attentive and wonderful staff. 100% recommended.
We would like to highlight the receptionist Mir, for her professionalism, closeness and kindness. Thank you so much and kisses from Spain 🥰!!!
Dear A9729BMnatashas,
Thank you for your fantastic review! We’re thrilled to hear that you had a wonderful experience at our hotel and that our location, cleanliness, and staff contributed to your enjoyment.
We’re especially grateful for your kind words about Mir. We’ll be sure to pass along your compliments to her; she will be delighted to know that her professionalism, warmth, and kindness made such a positive impact on your stay.
Thank you for the recommendation and for sending kisses from Spain! We look forward to welcoming you back in the future.
Kind regards,
Sabina
Royal National Hotel
The staff is the friendliest and most attentive I have ever found, especially Jannai. And the breakfast! We truly recommend it, it’s a buffet and you have many many options. And a 24h store for emergencies, if you need anything at night..Thanks again to all the staff!
Dear laurahZ2295RT,
Thank you for your feedback! We’re delighted to hear that our staff made such a positive impression on you, with a special mention for Jannai. It’s wonderful to know that you found our team to be the friendliest and most attentive.
We’re thrilled that you enjoyed the breakfast buffet and found our 24-hour store helpful for any late-night needs. Your recommendation and kind words mean a lot to us.
Thank you again for your feedback, and we look forward to welcoming you back in the future.
Kind regards,
Sabina
Royal National Hotel
Spent four nights. Great location and we had an excellent stay which was made even better by Jannai at reception who provided exceptional customer service, was attentive and, an excellent communicator and went above and beyond to help us and make our stay as good as it could have been!
Dear campbellh968,
Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with us during your four-night stay and that our location suited your needs perfectly.
We're especially delighted to learn that Jannai at reception made such a positive impact on your stay. Your kind words about their exceptional customer service, attentiveness, and communication mean a lot to us. We’ll be sure to share your compliments with Jannai and the rest of our team.
Thank you for choosing our hotel, and we look forward to welcoming you back for another excellent stay in the future.
Kind regards,
Sabina
Royal National Hotel
Our server, Mustaf, was incredibly friendly and attentive throughout our meal. I particularly enjoyed the hash brown, which was cooked to perfection and had a delicious flavour. The restaurant had a great atmosphere.😍“The food and service quality was truly exceptional, I can't wait to come back”
Dear emailys2024,
Thank you for your wonderful review! We’re delighted to hear that you had a memorable dining experience with us.
A special thank you for highlighting Mustaf’s exceptional service. We’re thrilled that Mustaf's friendliness and attentiveness made a positive impact on your meal. It’s wonderful to know you enjoyed the hash browns and found the restaurant atmosphere to your liking.
Your kind words about the food and service quality are greatly appreciated, and we can’t wait to welcome you back for another fantastic experience.
Kind regards,
Sabina
Royal National Hotel
Rooms were okay. Breakfast was tasteless and lacking in variety (no vegetables, fruits were defrosted).
Dear xxxxxxxxx2024,
Thank you for sharing your feedback and rating your stay.
We appreciate you taking the time to provide us with your thoughts, as it helps us identify areas for improvement.
We're glad to hear that you found the rooms satisfactory for your two-day stay. However, we regret to learn that the breakfast did not meet your expectations. Your comments regarding the taste and variety will be shared with our culinary team to ensure that we can improve the quality and selection available to our guests.
We are always looking to enhance our offerings and guest experience, and your feedback is invaluable in this process. Should you decide to stay with us again, we hope to provide a more enjoyable and satisfying experience.
Kind regards,
Mainul
Royal National Hotel
