Dear 907Belkacemm,
Thank you for your fantastic 5/5 review!
We're thrilled to hear that you and your daughter had such a positive experience during your stay at the Royal National Hotel.
It’s wonderful to know that our reception team warmly welcomed you, even with your late arrival at 2:00 AM due to flight delays. We strive to provide a seamless and comforting experience for our guests.
We’re glad you enjoyed the varied and plentiful breakfast, and that our staff's helpfulness met your expectations. It's great to hear that your requests for extra towels were promptly fulfilled. Providing efficient and courteous service is one of our top priorities.
We are also pleased that our luggage storage service allowed you to make the most of your final day in London. We understand the importance of convenience, especially when travel plans involve late departures.
Thank you once again for your kind words. It was a pleasure having you with us, and we look forward to welcoming you back on your next visit to London.
Kind regards,
Mainul
Royal National Hotel