They do a great job of making you really FEEL like you are in Sherlock and Watson's 22b Baker Street flat. Tickets must be purchased in the gift shop (which is also super fun!) prior to getting in line. One member of your party should wait in the line while another grabs the tickets. It's a little pricey for the amount of time you actually need to visit the flat, but we really enjoyed it regardless of the cost.
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