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All reviews wet room euston station wardrobe space st pancras kings cross coffee machine british museum short stay air con russell square full english one night stay afternoon tea rooms are small west end deluxe room excellent location
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Reviewed 28 June 2018

I was greeted by a friendly receptionist which was a nice way to start. My room was clean and the air con was working perfectly and for those who hate noise........it was quiet and efficient (it was 28°C outside). The bathroom, whilst bijou, was exceptionally clean. I had an evening meal in the restaurant and the service was first class and the food was more than acceptable, although slightly expensive (but this is London after all). The bed was comfortable and the room quiet. So why not a 5???? Charging for “Premium WiFi” which kept disconnecting......really? Other hotels give free hi-speed WiFi which don’t disconnect.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ColinO-3252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2018

One of the most accessible London locations - excellent national rail connections, multiple lines tubes and buses go everywhere. Walk to wide variety of restaurants and services. Hotel is very pleasant with helpful pleasant staff. We stayed twice - both rooms were modern and pleasant but differed greatly in size and appointments. The first was just (but only just) big enough for two people (travelers) with two suitcases. The second room was not.. Both had tea/coffee facilities but the second did not have a fridge. Both had less than adequate hanging and wardrobe space. Good, if small, bathrooms. Windows opened. Good breakfast in pleasant dining room (decent marmalade, not plastic sachets, good bacon and scrambled eggs) didn't try other meals there.

Room Tip: Check room size. Small double really is small for two.
  • Stayed: June 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank decline421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2018

I stayed in a single room with en suite toilet and shower which was very comfortable and quiet. The hotel is very convenient for Euston Station The service in the hotel was very good and the staff friendly. I asked for an iron and someone delivered it within a few minutes. The breakfast was also good. The only negative point was a lack of shelf space in the en suite and the fact that the shower did not drain away fast enough so the floor of the en suite and shower mat were wet after showering in the morning.

  • Stayed: June 2018, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank IMMJune2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2018

Ak for deluxe if you can afford it - the ordinary rooms have been created to maximise the number in the hotel with little thought for the comfort of the guests . The TV is at 90 degrees to the bed VERY uncomfortable viewing position .The shower room is the first hotel I've been in for this price where you can go to the loo have a shower and clean your teeth whilst still sitting on the loo ......not nice . Also no shelves in the bathroom tho wall space is the only thing there is plenty of . The desk would have been usable except for the space saving device of having such a short lead on the coffee machine that you can't take it off the desk to make space . Bed was comfortable , room furniture looking tired. Breakfast was good and the staff are lovely

Room Tip: Book Deluxe if you can afford it to have a TV you can watch without a crick in your nexk and perhaps more space
  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nsmith2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2018 via mobile

Stayed here a couple of times. Nice modern rooms with good sized wet bathroom and large tv. Useful to have WiFi and Bluetooth speaker too. Food good too. Evening meal Ok if expensive and choice for breakfast. Continuing grip about warmth of room: too hot or have air conditioning on which is noisy and too cool.

Stayed: June 2018, travelled solo
Thank Philperrett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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