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Grange Strathmore Hotel
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Reviews (807)
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All reviewsthe royal albert hallcontinental breakfastgloucester roadthe natural history museumimperial collegequeens gatetube stationthere is no air conditioninglovely hotellounge barfamily roomshort walktwin roomfifth floorroom wasn't readyhyde parkexcellent location
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1 - 6 of 807 reviews
Reviewed 16 March 2018 via mobile

Lovely room, great value. Quality bedding, sumptuous curtains, beautiful high ceiling. Great shower and nice to have a kettle. Great location. A little noisy from the Cromwell Rd (1st floor room) but otherwise perfect. Will definitely stay again - if I can get in!!

Stayed: March 2018, travelled as a couple
Thank Sybil202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nellie S, Guest Relations Manager at Grange Strathmore Hotel, responded to this reviewResponded 4 weeks ago

Thank you for your lovely review. We are pleased that you enjoyed your stay and we look forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2018 via mobile

This is a townhouse hotel so space is a premium.
our first "superior double" was on 5th floor and really small. Not very comfy and what furniture there was was a bit tatty.
they did upgrade us to a 3rd floor family room which was much better but the bathroom was still very small.
They also upgraded us to English breakfast which was good. Have to say the continental breakfast looked very meagre with little choice.
Staff were great and a super location for hotels but wouldn't stay again

Stayed: March 2018, travelled with family
Thank kevinthebrown13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nellie S, Guest Relations Manager at Grange Strathmore Hotel, responded to this reviewResponded 4 weeks ago

Thank you for your comments. I am sorry that you were disappointed with your stay and hope that you will reconsider staying on a future occasion.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2018

The Grange group have a few hotels like this one. Old, grand, properties which have been re-purposed. As such, you don't have the shiny interior of a purpose built hotel but there are some interesting original features.

Check-in was smooth with a pleasant welcome. If you are handy with using a touchscreen device you will be able to check-in more quickly than if you struggle with this sort of tech. Room was clean and the small shower worked OK.

However, some of the fabric of the interior could do with a refresh. Some simple maintenance would make a big difference. e.g. the carpet in the small lift was badly worn & should be replaced. The rather dated TV equipment could do with fresh remote controls to replace the grubby ones with the worn away buttons. Badly worn/damaged bedside tables could easily be swapped out.

I knew what to expect, so wasn't overly disappointed.

Plenty of of local shops/eateries within a few mins walk from the hotel. Handy for the tube too.

Doubtless, i'll make a return to a Grange Hotel before too long.

  • Stayed: March 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Derek K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nellie S, Guest Relations Manager at Grange Strathmore Hotel, responded to this reviewResponded 12 March 2018

Thank you for your comments. We are pleased that you are a regular user of Grange Hotels and look forward to the opportunity of welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2018

Great location near (walking distance) Glousester Road Tube Station, Hyde Park and National History museum. Proper hotel for families with kind staff. Logical price for South Kensington and London generally.

  • Stayed: December 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank THEODOR_Thessaloniki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nellie S, Guest Relations Manager at Grange Strathmore Hotel, responded to this reviewResponded 12 March 2018

We are pleased you and your family enjoyed your stay and liked the hotel's location. We look forward to the opportunity of welcoming you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2018

Found this hotel when all others were booked solid due to snow and bad weather affecting Northern Airports. Got a superior double for the cost of a single but inflates still due to the situation. Also booked through hotel reservations at terminal 5 heathrow.
Room on Ground Floor looked as though it had been recently updated. Heating great and A/C not used but available. Bed extremely comfortable and good size. Desk area small but adequate. Tea/Coffee making facilities good and lighting very good. Bathroom small with shower only no bath. Very clean throughout. Dining Room/Restaurant very spacious and regal. Reception level looking tired and if honest smelling a little damp, new carpets and a lick of paint would lighten and solve the problems. Staff excellent and very good throughout, very well presented and extremely helpful.
Food is excellent and portions are massive. I am a big lad but struggled with a starter and a main course.
Breakfast is very good, ample amount of full breakfast and a very good display and offering of continental. Low fat natural yogurt is delicious.

  • Stayed: February 2018, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Les B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nellie S, Guest Relations Manager at Grange Strathmore Hotel, responded to this reviewResponded 12 March 2018

Thank you for your nice review, Although the circumstances of your stay were difficult, we are pleased you enjoyed your stay and your meals. We look forward to the opportunity of welcoming you back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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