I get it. Y'all are at the center of awesome London. However if I'm here for business and I need to comfortable place to stay, well let's just say I was in for a big surprise.
I came in the second time (2 weeks later) for vacation and used my points to stay here, mainly because of proximity. I was again placed in a very old, old room that was truly a joke. Additionally I paid for breakfast and access to the lounge room. I had access cards to it but on the last day, a staff said I should not even have access to. Really? I think the young lady needed to get her facts straight, quite frankly.
I'll be back again in the area for business. Hopefully rooms in this hotel get a face lift or else I'm off to another hotel that will give me the ample comfort and rest I need.
- Free Wifi