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“Worst hotel in uk, possibly world”

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Holland Court Hotel
Ranked #963 of 1 076 Hotels in London
Reviewed 15 May 2011

Stayed here for a conference at Olympia. Work paid for the room, which unfortunately meant I could not change once I had arrived, believe me I would have been gone in a flash otherwise.
Firstly the man who checked us in was extremely rude and was dressed in a t-shirt and jeans. His grasp of English was not great and he was very aggressive towards my colleague. Once we were given our rooms I was shocked to discover that my double room was actually twin beds pushed together. The bathroom had mould and the paint was peeling of the ceiling. Being on the ground floor I was also delighted that my window had no lock on it. The hairdryer was a fire hazard and the TV was bracketed to the highest point of the ceiling without a remote control. Don't bother complaining to front desk as they just laughed at me. DO NOT STAY HERE, PAY THE EXTRA TO STAY AT THE PREMIER INN ROUND THE CORNER! It's not worth the saving you make

  • Stayed: May 2011
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12  Thank MrHreviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HollandCourtHotel, Manager at Holland Court Hotel, responded to this reviewResponded 22 September 2011

Dear Guests:

Hotel is now undergoing a full refurbishment and all the issues are being resolved.

Thanks for your understanding

Hotel Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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185 - 189 of 350 reviews

Reviewed 12 May 2011

Stayed here a few times in the past and it was good.But boy has it gone downhill what a shame as it is so convenient for Olympia Exhibitions..Staying here for four nights two nights in still waiting for a kettle to appear in room despite numerous requests.Staff in general don't give a dam.Will be staying elsewhere next time.

  • Stayed: May 2011, travelled on business
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5  Thank Brenda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HollandCourtHotel, Manager at Holland Court Hotel, responded to this reviewResponded 22 September 2011

Dear Guests:

Hotel is now undergoing a full refurbishment and all the issues are being resolved.

Thanks for your understanding

Hotel Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2011

Had to pay before saw room. Can understand why as it was terrible. Holes in wall where a trouser press had obviously been. Further holes in wall where tv bracket had been moved. Mould on walls and window and little flies on the mould. Couldn't use the shower as covered in mould all over, especially the shower head which was caked with black fungus and rust.
The only good things to say is that the towels and bed linen were very clean, although the beds very, very small. When you turned over, you nearly fell out. They were more like temporary put you ups.

Room Tip: Don't think any of the rooms were any better
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  • Stayed: May 2011, travelled on business
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3  Thank beewhit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HollandCourtHotel, Manager at Holland Court Hotel, responded to this reviewResponded 22 September 2011

Dear Guests:

Hotel is now undergoing a full refurbishment and all the issues are being resolved.

Thanks for your understanding

Hotel Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2011

The worst thing for me about this place was that I brought my CEO here, I doubt if he will ever forgive me. There is not one single thing I can say that would redeem this place other than suggest closure. For those that stayed here you have my sympathy.For those that are about to book - remember that there are thousands of better hotels in London - some cost less, some cost more but I doubt if any could be worse. Judging by the majority of comments from others you have been warned!

Stayed: April 2011, travelled on business
8  Thank RJSCBerkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2011

Extremely small rooms with lousy beds and a bathroom that you could hardly turn around in. Very noisy throughout the night.
We should have been warned when they requested full payment at check-in!
Acc to the manager the hotel was self-rated! It worth maximum 1 star and a room price of around 50 GBP would be reasonable. Wifi only worked sometimes.

  • Stayed: April 2011, travelled on business
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4  Thank BengtSweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holland Court Hotel

Address: 31 - 33 Holland Road, Kensington Olympia, London W14 8HJ, England
Region: United Kingdom > England > London
Amenities:
Free Breakfast
Hotel Style:
Ranked #963 of 1 076 Hotels in London
Price Range: R956 - R2 377 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holland Court Hotel 3*
Number of rooms: 27
Official Description (provided by the hotel):
The Holland Court Hotel is a beautiful 3 star hotel with all the facilities the discerning business traveller or tourist would require. The Holland Court Hotel comprises of 27 bedrooms set across 2 period buildings, across 4 floors. All rooms are accessible from the main reception. All rooms have a uniform decor, comprising of the very best in hospitality any hotel guest would require. Our staff are friendly and courteous at all times, and will always attempt to assist you quickly and efficiently with any requests you may have during your stay with us. The hotel is open 24 hours a day 7 days a week and members of staff are always on hand to assist. Guests are able to check in and out of the hotel at any time, day or night. The Hotel is located on the Holland Road, Kensington Olympia, at the heart of Central London. All travel links are within short walking distance, as are some of the best sights to visit in London. ... more   less 
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Also Known As:
Holland Court London
Hotel Holland Court

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