Yes, it is busy in warm summer months, like now, so I suggest going after 1530. I would recommend the audio guide, making it all a lot more real. The views all around on the outer wall are stupendous. Instead of rushing off to see the Crown Jewels (to me, the least interesting part of this amazing complex), do the full parameter of the Tower walls, the medieval palace, and the White Chapel. Take the time to see and read all the different prisoner stone wall inscriptions - very moving. The views to the Shard, the Tower Bridge and the river Thames are spectacular, making this one of the most historic and photogenic landmarks in London. At the moment there is an exhibition (including sculptures throughout the Tower complex) of wild animals at the Tower through the centuries.
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