Wanted to try Sakagura as it kept showing up on Instagram and Facebook adverts, and I think it was also recommended by Japan Centre. Went here on a warm, sunny evening, and found it to be very quiet - which I thought would be great in terms of service. Unfortunately not the case, and we waited almost 25 minutes before someone took a food order. Our drinks sat at the bar for about 15 minutes whilst the bartender continuously quietly mumbled “おねがいします/onegaishimasu/service please” until someone bothered to bring them to the table. There were probably about 6/7 wait staff and about 3 tables with people sitting at them when we first arrived, so why it took so long is a mystery! As a couple, we ordered the BBQ set, which was recommended as “too much food for one person but perfect for two people” and we were happy to pay extra to have Wagyu steak in the set. The set is supposed to come with rice, salad and miso soup, and despite informing the waitress that we both wanted to share the BBQ set, only one lot of these was brought out, and we had to pay extra for a second lot, which just seemed a bit odd. Surely this would be mentioned at time of ordering? The BBQ set includes an ice cream dessert - you can choose four flavours, but you only get one scoop, served to you in a large glass bowl which makes the scoop look tiny! If you order it from the menu separately, you get two small scoops for £7. How generous. We chose the Sake Vanilla flavour - advice, do not choose, it’s gross. I probably wouldn’t come back - service was so slow, and the staff all seemed confused and disorientated. Also, the BBQ menu should be more specific about how to order and how many people it can serve - I can’t see one person happily paying £50 to have it solo!
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