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All reviews two double beds car park brayford wharf executive room marina view brayford pool per night pedestrian area water front town centre excellent location steep hill bars and restaurants sat nav reception staff hotel bar ample parking
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8 - 13 of 992 reviews
Reviewed 6 November 2018

The pricey rooms have some great views but the beds need updating and bathroom fixtures needs attention. The restaurant is nice but only 50% of what was served was fresh the rest is from the freezer unfortunately.

Room tip: Booking online and select room via ihg app
Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Ronnie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2018

Ideal location on the marina also burns off a few calories walking up the steep hill to the cathedral.Room was modern, lovely walk in shower,large double bed room nicely decorated.Free WI-FI worked well even in the room.Overlooked the car park could just about see the cathedral in the distance.Staff were very friendly and efficient.Evening meal was OK,buffet breakfast was excellent.would definitely stay here again.

Room tip: Front rooms overlook the marina.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2018

I am a regular visitor to this hotel and I have to say although it has a number of great selling points; great location (rooms along the from have a great view of Brayford Wharf but these tend to be a bit noisier at night after people being on a night out and even those at the back that look onto the carpark are generally quite and you can see the cathedral), friendly staff, nice room sizes, comfy beds (always clean) time after time I have the same complaints;
1. car parking charges are additional - £5 a night.
2. TV's in the rooms are always on the blink. The one in the room I stayed in kept turning itself off ever 1/2 hour or so and then the controls kept freezing.

This time I complained about the cleanliness of the bathroom (generally not an issue here) and asked for it to be cleaned. Despite my complaint nothing changed and not heard a word. (see photo so you can decide for yourself if you feel this was justified).

Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Tracey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Lincoln, responded to this reviewResponded 6 November 2018

Hi Tracey H,

We appreciate hearing from a repeat guest! Thanks for choosing us anew.

I'm sorry you're upset about the additional car parking charge, and problems with the TV and bathroom's upkeep. I've shared your review with local management and I trust their ability to correct these areas to serve our guests better.

On a brighter note, I'm glad you found our beds to be comfy and our location convenient!

Please give us another try in the future as we're committed to make your experience better than the last.

Best,

Pam G
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2018 via mobile

Thankyou for an amazing weekend beautiful hotel and fabulous staff
The breakfast was to die for yum yum.
My daughters and I Thank you all for really looking after us.
We will be back soon thank you xxx

Date of stay: October 2018
Trip type: Travelled with friends
Thank hazelsmout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2018 via mobile

We stayed at a family room last Friday.

Location: it’s at water front with a short walking distance to all shops in town, the train station and Lincoln University.

Hotel: The room was very clean with decent size. The shower was powerful :) and the beds were comfortable. The breakfast was freshly cooked and served from 7:30am to 11:00am. The car park is very convenient. There are plenty of car park spaces at the back of hotel. You may leave your car there until 3pm next day. The staff were really helpful and friendly.

We enjoyed our stay very much and will definitely visit there again for the Lincoln Christmas market soon.

Date of stay: October 2018
Trip type: Travelled with family
1  Thank Jasmineteapot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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