Ideal location for the North shore and the tower, right next to the pier and beach. Great seaview. Service and staff were excellent, so helpful and welcoming. Would recommend this hotel for a stay in Blackpool.More
- Free Wifi
- Breakfast included
Ideal location for the North shore and the tower, right next to the pier and beach. Great seaview. Service and staff were excellent, so helpful and welcoming. Would recommend this hotel for a stay in Blackpool.MoreShow less
Dear Andy B
Glad you enjoyed your stay and the location
Thanks for the feedback and we hope you visit us again soon
David & Team
Hotel ideally placed to access fab walks along the prom/seafront from the North pier along the golden mile or out of Blackpool towards Fleetwood! Rooms clean and modern with wonderfully comfortable beds for a good nights sleep after lots of sea air! Hotel staff friendly and very helpful.
Glad you enjoyed the comfy bed and your seafront stroll
Thanks for staying with us and we hope you visit again soon
David & Team
I booked this hotel for my parents who stay at this hotel a few times a year. The room was spotless, paid extra for seaview which was worth it. All staff from reception to cleaners very friendly and professional. On this occasion my parents had to stay an extra two nights due to the snow (2 & 3 March). They felt the staff really looked after them well. They arranged the extra nights at a good advanced booking rate as well, when they were stuck due to "The Beast from the East". Thank you.
Glad that your parents had a nice stay despite the cold weather
Thanks for the feedback
Room was cold on arrival. receptionist very offhand about whether she had remembered to turn heating on or not and just said turn on the heating on left wall to 30 degrees and it will soon warm up. She didn't tell me which mode to set it on and so I sat working for over an hour wondering why I was getting colder and colder. Lift cars had strong musty damp smell. Could be that the lift shaft needs a major clean including lift pit areas. Wifi connection was a disaster, couldn't connect to my laptop and connection to iPhone kept dropping out. Apart from the above the room was decent, comfy bed, clean modern bathroom and good continental breakfast. Just felt that the place is being run by amateurs and the experience could easily have been much better
I'm sorry that you had a negative experience on arrival
The heating controls are very simple - just up button for higher temperature and down for lower. There's no need to change the mode which is normally locked anyway
Lifts are cleaned and serviced regularly and most recent was last week.
The Wifi system was newly installed just over a year ago and I'm unaware of any faults or issues with it. I checked with the providers and they concurred.
I'm really sorry that your stay didn't go as well as it should and I hope that you'll contact me personally before your next visit so I can ensure everything is ok
Thanks for the feedback
We stayed here for 2 nights with a ‘buyagift’ voucher given to us as a present.
Prior to arrival I booked our stay over the phone and the lady I spoke to was very friendly and professional, we were informed of the discounted rate car park within walking distance of the hotel and she emailed us a map with directions to the car park and hotel.
On arrival we were able to park easily and collected a yellow token which we were told to present to the hotel on departure and they will validate the discount for us.
The hotel was literally a 5min walk from the car park, the reception desk is on the first floor and we were again greeted in a professional, friendly manner and were informed we had been given a room with a sea view which was great! The corridor going to our room did smell a bit like sweaty socks but once in our room it was fine, the rooms are basic but clean and cosy and had all we required, they are ensuite with a shower cubicle, TV and tea/coffee making facilities. The hotel has free WiFi which is easily accessible by logging on with your email, we stayed in room 105 and had a view of the North Pier from our window, it was a very cold weekend but our room had wall mounted heating/air con system which was perfect. The hotel is central to everything you want within walking distance. The stay includes a continental breakfast which doesn’t have much selection, there is also a bar in the dining room by reception but we brought our own drinks with us so not sure of prices or selection there, overall we were please with our stay and would come back again, thank you
Great to hear you had a lovely weekend
Thanks for the valuable feedback