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Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 5
Blackpool, Lancashire, England

Reviews from our community

Average - based on 1 review
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Reviews from our community

Auchinleck, United Kingdom
1 review
“Not ideal”
Reviewed 5 August 2016 for a stay in August 2016

Place was clean and tidy but the shower was awful...old electric thing that took ages to regulate. Blinds wouldn't close in the bedroom and had to get manager to fix them and unfortunately there was a window in our living area that looked onto the waiting room for other guests....strange but true! A pleasant stay with friendly staff but overpriced and needs updating.

Travelling group: Young Children
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 Aug 2016
Dear crabitkenny,

Your review is very surprising since this is your second stay with me and you had said that you were looking forward to returning and as a repeat guest you were given a complimenatray upgrade to a larger apartment than the one you had paid for, which has two shower rooms, I did all I could to make your stay as comfortable and welcoming as possible. Other than not accommodating your request for an early check in (prior to our departure time, which was not pissible) I could not have done more for you.
The showers are far from old, they are indeed electric but it is just a year since they were fitted.
The apartment was completely refurbished 4 years ago and is inspected annually by the AA, it has a 4 Star rating, which I work very hard to maintain.
You did struggle with the blind in one of the bedrooms, which I closed for you in seconds. The mechanism is getting tired and a new blind was ordered the following morning.

Best wishes

This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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