My wife and I stayed here as part of a gift our daughter had bought us for Christmas. We knew the hotel was under refurbishment but was pursuaded that no disruption to our stay would happen . We arrived around 3pm to the hotel and straight into a lovely new reception area and restaurant/bar. We rang the bell at the desk 4 times but still no one in sight approx 10 minutes later a guy who was collecting laundry said he had told them we were waiting. Eventually a lady arrived and booked us into our room 109 queen four poster but we changed this to room 106 king size which was spacious but in need of refurbishment. Small tv in room and bath water was only lukewarm although shower hot. After using the spa facilities which were good we went to the bar for a drink again no one around and you guessed it 5 rings of the bell and 10 minutes waiting the same lady turned up. I think only 2 other guests which were I believe contractors stayed that night. We were awoken around 4am ish by what sounded like a drilling noise above our room and the smell of paint on the staircase was very evident. After getting back to sleep we were again awoken before 8am with loud talking and drilling and banging. Breakfast was fine and filling but we may have stayed the night before in the restaurant for a meal but the area was never manned by a member of staff. All in all an ok stay but once the refurbishment is complete it will look nice but staff certainly need to be in key areas . Also noticed a fire extinguisher hidden behind Christmas decorations which were still up in a windowsill and maybe to stop noise close it until it’s nearly done.
- Official Description (provided by the hotel):
- On the fringe of Kendal with ample FREE parking, easy access from M6 junction 36 and A591. All 30 rooms have en suite bath & shower and have been decorated to a high standard, some boast elaborate 4-poster beds. Established in 1857 as an orphanage Stonecross Manor Hotel has since been extensively modernised and converted into the fine hotel that it is today. Close to the Lake District and Yorkshire Dales National Parks and is also an ideal stop off point when travelling to and from Scotland. Catherines Restaurant and the Westmorland Bar offer an ambience of relaxation coupled with quality Cumbrian and regional cuisine and a wine list to please all tastes. The Newly refurbished heated-indoor pool and poolside Spa with Steam Room and massage jets is now open to guests and members. Stonecross Manor Hotel is also a perfect Wedding venue, with function rooms to suit small or large receptions, both formal and informal while the Civil Ceremony Licence ensures your special day can be enjoyed all in one place. Conference and banquet facilities are also available offering a light and airy environment for your seminar or dinner with quality equipment and extensive menus to cater for all. ... more less
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- Also Known As:
- Stonecross Manor Kendal
- Hotel Stonecross Manor