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Reviews (205)
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Traveller rating
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All reviews good size on site parking shower pressure rear garden basement room would stay again breakfast was excellent net curtains lady on reception breakfast room
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6 - 11 of 205 reviews
Reviewed 13 July 2021 via mobile

Stayed for two nights. The lady behind the reception desk was friendly and accommodating. Nice room for the price, and there’s a small hotel bar area too.
Doors and walls are not very soundproof in terms of people walking in the corridors. Good location for St Leonard’s, only a few minutes walk from the train station.

Date of stay: June 2021
Trip type: Travelled on business
Thank Chloe M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 November 2020

We booked 2 superior rooms. Both were in the basement with no ventilation (windows could not be opened and both rooms had broken panes of glass). The rooms were dirty, with stained carpets, peeling wallpaper and dirt and grime on surfaces and furnishings. Staff were sleeping on communal sofas when we returned to the premises at 11pm, and night Porter was not wearing a mask when he let us in. All 4 guests contracted COVID after staying at the hotel. Our concerns were raised at the hotel , and a refund was agreed. However, this has not been forthcoming despite numerous communications!

Date of stay: October 2020
    • Value
    • Cleanliness
    • Service
1  Thank Debbie W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 September 2020 via mobile

Great value for money, location nice & very friendly helpful staff. Our room (18) had nice view over the garden but whoever tiled the shower should be shot!! Breakfast tasty & nice dining area. Bit of a slope to get to hotel so not great if you’re not very mobile.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank ElaineTerry
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 August 2020

They were happy to take our booking through Booking.com, but then waited till the day before our trip to tell us the hotel was not available. They offered us an alternative but that wasn't even in the same town. Judging by some of the reviews we might have dodged a bullet there. Fair play to Booking.com for a full refund.

Date of stay: August 2020
Trip type: Travelled with family
1  Thank michaeltulley
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 August 2020 via mobile

We stayed here for one night while in the area. The staff were very friendly and helpful. The room was tidy, the only problem was the TV remote did not work. We were not overly bothered by this. The lady on reception tried to help, but the replacement was the same. The breakfast was nice. What we asked for was cooked to our liking. We would stay again if in the area.

Date of stay: August 2020
Trip type: Travelled as a couple
1  Thank superram
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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