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All reviews great location sea view swimming pool car park lovely hotel buffet breakfast sea front comfortable rooms lounge area good size excellent stay family room checking out short break one night stay atrium jerome
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Reviewed 12 November 2018

The Lodore falls Hotel beats it hands down and is cheaper, staff got out of there way to help and there is enough of them and what a breakfast, also there beds are one of the most comfortable that we have slept in and with my back that's saying something

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
1  Thank Cruiser584577
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtanuB85, Operations Manager at Jurys Inn Brighton Waterfront, responded to this reviewResponded 5 weeks ago

Dear Cruiser584577,

Thank you for taking your time to provide a review following your recent stay with us at the Jurys Inn on the Waterfront.

Please do be assured I take time each day to read all feedback to ensure our guest experience and the service we provide is exceptional.

I am of course disappointed that this seemed to reflect your review as you will see from the substantial reviews with five star ratings as well as the hotel team service delivery.

The team and I very much look forward to having the opportunity to welcome you back in the future

Kind regards
Atanu Bhowmick
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2018

The Hotel is superbly situated close to The Lanes and most of the popular restaurants and pubs in Brighton.The rooms are a good size with large televisions and comfortable beds. The bathrooms are recenly installed with good finishes unfortunately the cold tap in the basin ran very slowly.We etayed in a Sea View Suite which had a great view of the sea and the piers.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank tashteg0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtanuB85, Operations Manager at Jurys Inn Brighton Waterfront, responded to this reviewResponded 5 weeks ago

Dear tashtegO,

Thank you for taking the time to feedback your experience and we are delighted with your 5 star rating.

Please be assured that all your comments will be passed on to the relevant team and I am really sorry for the cold tap running slowly in your room.
We are exited to find we were able to deliver a 5 star experience and that you enjoyed our comfortable room and panoramic sea view restaurant.

We hope to have the opportunity again to welcome you back at the Waterfront in the future.

Kindest regards,

Atanu Bhowmick
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2018

A good hotel to stay, all amenities near by, shops, bars and restaurants. The rooms were clean and not small. The staff were very efficient and willing. A excellent hotel, which we would highly recommended.

Date of stay: November 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank Relax15259133261
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtanuB85, Operations Manager at Jurys Inn Brighton Waterfront, responded to this reviewResponded 5 weeks ago

Dear Relax15259133261,

It is rewarding to receive such a positive feedback and 5 star review.

I am delighted to hear that you were able to deliver excellent customer service in all areas and you will highly recommend us.

Hope your positive experience will provide us with another opportunity of welcoming you back again soon.

Kind Regards,

Atanu Bhowmick
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2018

Jurys inn clean comfortable ,friendly .good location , very friendly staff, good gym facilities also .we come back and stay again if in Brighton , for an over nite trip pr a few days with friends or family

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank Wander04206073221
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtanuB85, Operations Manager at Jurys Inn Brighton Waterfront, responded to this reviewResponded 5 weeks ago

Dear Wander04206073221,

Thank you very much for taking the time to review us and fro rating us 5 stars.

I am delighted to see that you enjoyed your stay and that you liked our location, friendly and helpful staff and the facilities we provide. I will make sure to share your feedback with the rest of the team.

We definitely look forward to have you back at the Waterfront for multiple nights with your friends or family.

Regards,
Atanu Bhowmick
Operations Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2018

Water at Reception, just what you need after a long journey. Car park was convenient and easy to pay for and check out of. Beds very comfy. Hotel smells lovely. Complimentary coffee and like the internal rooms that look out onto the lobby

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jurys Inn
Thank eloisen28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtanuB85, Operations Manager at Jurys Inn Brighton Waterfront, responded to this reviewResponded 5 weeks ago

Dear Eloise N,

Thank you very much for choosing to stay at Jury’s Inn Brighton Waterfront and for rating us 5 stars.

I share all feedback with the teams daily and review any comments made to ensure we continue to drive our guest satisfaction further. It is great to see that you received excellent service and liked our small touch for our guest we do.

We hope to have the opportunity to welcome you back at the Waterfront in the future.

Warm regards,
Atanu Bhowmick
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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