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All reviews car park good size creaky floorboards town centre hotel is in a great location breakfast was excellent enjoyable stay full english short walk to the beach reception staff bit dated double bed lovely room family room bic pier
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12 - 17 of 1 076 reviews
Reviewed 4 October 2020

Excellent visit from beginning to end. Welcoming staff where nothing was any trouble. I will definitely return. Lovely rooms, clean and very comfortable.
Very clean with a feeling of safety of Covid 19, with clear safety measures in place. with recent modernisation in restaurant, bar and lounge area, where you can relax day or evening.
The Sunday Roast was delicious with generous portions, serviced with lots of seasonal vegetables.
The Royal Exeter really does have the edge when it comes to the competition.

Date of stay: October 2020
Thank Explorer184346
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sabrina Pappova, Guest Services / Front Office at Royal Exeter Hotel, responded to this reviewResponded 5 May 2021

Dear Explorer184346,

Thank you for sharing your great feedback with us.

I am so pleased to hear you had a great time with us back in October and you felt safe with all the safety measures we had in place.

We hope you will visit the Royal Exeter Hotel once again this year!

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2020

We stayed for three nights room was dated shower wouldn’t work they gave us a key to an empty room with a shower for morning use not very satisfactory but the staff were brilliant food was superb and on departure we complained and they refunded a third of our costs. So brilliant there however car park very unsatisfactory but the the whole of Bournemouth is a car parking nightmare. All in all we enjoyed it

Date of stay: September 2020
Thank johnners67
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 September 2020 via mobile

Just returned from my 4th visit to this amazing hotel. Thank you to everyone in the hotel from the receptionists to the restaurant and bar staff for their amazing service & dedication, they are all doing a great job in what are difficult circumstances at the moment! My room was comfortable with great views of the sea. The hotel is only a 5 minute walk to the beach, pier & Oceanarium. The 1812 Resturant & bar within the hotel is excellent, the food is amazing and the staff are excellent. Thanks must go to Sarah, the bar manager who has an amazing team. Thank you also to Mia who always had a smile on her face & was always friendly & helpful and also Chris who was very efficient, friendly, hardworking & helpful, both are great members of the team. Also thank you to the young ladies serving breakfast who were also excellent, unfortunately, I don't know their names but one of them has been there on my previous visits, she always makes everyone feel welcome. I throughly recommend the Royal Exeter Hotel, I've already booked for next year.
Thank you to everyone at the Royal Exeter & 1812 Restaurant.

Regards
Ian G

Date of stay: September 2020
Trip type: Travelled solo
Thank Iang4966
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Paul Lawton, General Manager at Royal Exeter Hotel, responded to this reviewResponded 4 October 2020

Good afternoon,

We loved your review Ian, thank you. Delighted you enjoyed your stay with us and we look forward to a return visit.

Kind Regards,
Dimitri

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Reviewed 9 September 2020

Nice and clean hotel, not the most welcoming of staff. Recently stayed in one in Liverpool alot friendlier!

Very, very noisy at night our room backed onto the front and was woken both nights, by people using the outdoor drinking facilities. Shower water pressure very slow.

Couldn't get in the bar for a drink at night, as full and most places in Bournemouth occupied, fully booked or shutting earlier due to covid.

No parking lets it down also, wouldn't rush back, nice and clean and good location the only highlights.

Date of stay: September 2020
    • Rooms
    • Cleanliness
Thank RM257
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 31 August 2020 via mobile

Came as a group of 3 for a weekend off n Bournemouth. Hotel staff were superb. Front of house manager ‘Ellin’ was superb (not sure if that’s how it’s spelt). He looked after us, gave great advice of local bars and made sure we also had a table. Well controlled given the pandemic and cannot fault. Rooms were a little warm but opened the windows and parking a bit ropey next door in a rubble car park but hey ho! Cheers

Date of stay: August 2020
Trip type: Travelled with friends
2  Thank 153DavidG
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Paul Lawton, General Manager at Royal Exeter Hotel, responded to this reviewResponded 4 October 2020

Good afternoon,

Your review is very much appreciated and it is fantastic to know you enjoyed all aspects of the hotel.
We hope to welcome you back again soon.

Best Regards,
Dimitri

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