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“Easter Sunday Lunch ”
Review of Bistrot Pierre

Bistrot Pierre
Ranked #42 of 359 Restaurants in Torquay
Certificate of Excellence
Price range: US$13 - US$28
Cuisines: French
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Delivery, Reservations
Description: Bistrot Pierre's 'raison d'être' is great value French cooking and seasonal menus. We like to combine French bistrot classics such as steak-frites, boeuf bourguignon and crème brulee with our own take on regional favourites like confit de canard and paté de campagne. Our relaxed and friendly bistrot is the place to go for any occasion. Open seven days a week serving lunch and dinner we have something for everyone, from the two-course prix-fixe lunch for £11.95 and a two-course pre-theatre menu for £14.95 to the sumptuous a la carte menu, and for those with little time we now also offer a one-course lunch menu for just £9.95. Wander through our distinctive French wine list too, with over 20 French wines sold by the glass you will discover something exquisite to drink with your meal. For something a little special we also host a range of events at the bistrot. Join us on the second and fourth Tuesday of every month for our Soireé Gastronomique, a six-course set menu with hearty provincial cooking. This is outstanding value priced at £22.95 per person. In addition, we also offer a special Dine with Wine evening where each course comes with a glass of specially chosen wine. This takes place on the first and third Wednesday of every month, so join us for a delicious two or three course set dinner menu for £22.95/£27.95 per person. We want to make sure there is something for everyone on our menus, whatever your dietary requirements. That's why you'll find plenty of delicious gluten-free dishes as well as a child-friendly menu on offer to help make your experience in our restaurant as easy and enjoyable as possible. If you love what we do and are looking for the perfect present, give the gift of French dining and order our gift vouchers online.
Reviewed 2 weeks ago via mobile

Was seated by the window overlooking the bay which was delightful . The food was fine but the service was chaotic- we had just sat down did not even have chance to remove our coats and look at menu when a waitress came and asked us for our drinks order , we explained it all depended on what we ate so could she come back and would order with meal , she went away , but less than a minute later we were asked again . Then when ready to place order my partner asked for the roast beef lunch with vegetables , it came with chips !! We explained it was vegetables we ordered , she apologised and said she would bring them ASAP - 10 minutes later they finally arrived but was only warm and very little by this time the meal was cold . My meal was delicious and plentiful but service needs addressing .

Thank kbbow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager T, Manager at Bistrot Pierre, responded to this reviewResponded 2 weeks ago

Hello,
Thank you for taking the time to write a review of your recent visit to Bistrot Pierre Torquay. Please accept my apologies the service wasn't up to our usual high standards. I will be in touch directly.
Kind Regards
Jenny

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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9 - 13 of 2 079 reviews

Reviewed 2 weeks ago

Have now been 3 times to this restaurant and have such mixed feeling about it.

The food has always been very very good
The food runners have been excellent, friendly helpful everything
The location is stunning and the décor is very good.

The bad thing is the Maître’s. They really are so full of themselves that you feel uncomfortable. You are sneered and looked down upon and each time is has been soured but this. Every time I have had to find them to order another drink or a desert or a pay the bill. If you do get their attention they look so bored and treat you as if you are an inconvenience.

Its sours the whole evening and it’s such a shame when everything else is so good. They need to be sent on a training course or work for the food runners for a while who really know what customer service is.

So, for me I will stay with Visto Lounge and Las Iguanas who do know what customer service is all about.

    • Value
    • Service
    • Food
Thank Denise F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager T, Manager at Bistrot Pierre, responded to this reviewResponded 2 weeks ago

Hello,
Thank you for taking the time to write a review. It is very disappointing to read your comments with regards to the service you have received at our restaurant. I can assure you I will look into this and be in touch directly.
Kind Regards
Jenny

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

We’ve been to the Torquay restaurant on numerous occasions , It’s constantly good , Great food and excellent service . Lots of Gluten Free options available on the new spring menu which is just brilliant for me .

Thank DANDGFREEQUEEN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager T, Manager at Bistrot Pierre, responded to this reviewResponded 2 weeks ago

Hello,
Thank you for your lovely comments, it's great to hear you enjoyed our new spring/summer menu and the many delicious dishes we have to offer.
We look forward to seeing you again soon for another tasty meal
Kind Regards
Jenny

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Visited with my wife and had a lovely evening. The view from the first floor over the sea is excellent and if the weather had been better we'd have loved to sit on the balcony itself. The food was delicious and good sized portions, so even though not cheap I feel it was worth the price. Nice selection of wine as well. It was comfortable and relaxed inside, though still had a chain feel rather than its own character. Staff helpful and polite, experienced good service from them.

Thank JDtheHutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager T, Manager at Bistrot Pierre, responded to this reviewResponded 2 weeks ago

Hello,
Thank you for your great review. It means a great deal when guests take the time to write such lovely comments.
We hope to see you again soon and looking forward to some warmer weather to enable us to open up for some alfresco dining.
Kind Regards
Jenny

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We visited this restaurant, very popular. Great atmosphere, food was amazing, service was brill. We sat in the downstairs, the staff work really hard running up & down the stairs with the plated food.
Well done to you all.

Thank Streety1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager T, Manager at Bistrot Pierre, responded to this reviewResponded 2 weeks ago

Hello,
Thank you for such a lovely review. It is very much appreciated when a guest takes the time to let us know when they have enjoyed their experience.
We hope to welcome you back again very soon for another excellent meal
Kind Regards
Jenny

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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