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Reviewed 16 October 2017

was not impresed with the intimidation and verbal agressivness of the the large agressive scots so called manager think the name was Brian Robinson complaint has olso been submitted to leisuretime the trip advisors substandard accommodation and food.

Room Tip: going by the one i stayed in none
  • Stayed: October 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank mmacdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2017

The room was clean and had tea and coffee and a tv.The down side was the room was damp and in need of decorating but other features out way the bad things such as the location and the price which was under 20 pounds.The staff were very nice and helpful and if you need just some where to stay for a night that's cheap I would recommend it.

  • Stayed: October 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank markjukes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017

Just spent a lovely weekend here, and wish I could have stayed longer.
I had a lovely room, with a balcony, and sea view. The room, bedding towels etc were spotless.
Manager Mark and all staff were so friendly, helpful and obliging, in particular Brian, who is so entertaining!
I am very much looking forward to going back!

  • Stayed: September 2017, travelled with family
    • Location
    • Rooms
    • Service
2  Thank olderone276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017 via mobile

From moment we walked in. Hotel staff. Where on. Hand I pre organised all the rooms through emails due 60 people turning up in one go It took less then five minutes for staff to sort. All the people. Rooms are big clean.and Welcoming one thing I notice staff where so friendly and helpful at breakfast food was excellent service provided by waiters was good I would recommend this hotel to anyone planning to visit Torquay nice sea view from the hotel .

Stayed: September 2017, travelled with family
Thank abashjamalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2017 via mobile

This is the second time we have stayed here but it will be our last-the price charged simply isn't warranted for a hotel which had clearly seen better days 15 years ago. We didn't bother with breakfast having been completely underwhelmed last time. The room, bathroom and bedding were clean enough but that should be standard. We specifically requested room 11 as it is near the lift, but the outer door of the lift wasn't working on the first floor. We also had to park quite a way away for most of our stay and were at one point commanded to move our car as it was in the way when the offending car wasn't even ours (when we looked a little nonplussed, the member of staff in question didn't even wait for us to answer before responding "never mind I'll do it for you!" until we pointed out it wasn't ours). Much investment needed in many areas.

Stayed: September 2017, travelled as a couple
Thank Sophie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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