The hotel it's self isent bad. But yesterday to check in 3 members off staff were rude to us. To the point really we just wanted to leave after being here.
On arrival they had told us our card declined so we phoned the bank. And they assured us it was a fault on their end.
The manager charged us an extra £5 to use the card machine, please note he looked like he was on his way out of a Wetherspoons not smartly presented. Also was very rude to me personally explaining to me how a door bell works even though he was stood in front of me to check me in.
I have stayed in a lot of hotels recently good and bad. This is the one I can safely say is the worst expierce I have ever had in a hotel. EVER!
It's a shame really because the hotel is nice. Good decore. Good beds and nice rooms. But the staff need to tidy themselves up, not to be so rude and take the chip off their shoulders.
Oh also a member of staff must of used the toilet in our room and diddent flush or spray! Really not a good start with this place. New management needed
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